Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wanda Spivey

Sarasota,FL

Summary

Proven team player and customer service expert, demonstrated at Fort Lauderdale-Hollywood International Airport with a knack for enhancing passenger satisfaction and safety. Excelled in fast-paced environments, achieving high accuracy in transactions and efficient aircraft handling. Skilled in passenger assistance and maintaining secure, organized workspaces, contributing to seamless travel experiences and operational excellence. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 8 years of experience working in busy environments.

Overview

15
15
years of professional experience

Work History

Ground Handling Agent

Fort Lauderdale-Hollywood International Airport
11.2016 - 07.2024
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Stocked aircraft cabins with necessary equipment and supplies.
  • Provided accurate information on flight schedules, gate assignments, and luggage allowances to ensure a seamless travel experience for passengers.
  • Assisted passengers with special needs or disabilities, ensuring their comfort throughout the travel experience.
  • Collaborated with security personnel to maintain a secure airport environment for all travelers and staff members.
  • Upheld company standards by maintaining professional appearance and demeanor at all times while interacting with passengers and colleagues alike.
  • Ensured customer satisfaction through prompt and courteous service during check-in and boarding procedures.

Cashier,Cook, & Server

Church's Chicken
08.2009 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

Education

GED -

Broward College
Fort Lauderdale, FL
01.1982

Skills

  • Strong teamwork
  • Customer service focus
  • Safety awareness
  • Passenger Assistance

Timeline

Ground Handling Agent

Fort Lauderdale-Hollywood International Airport
11.2016 - 07.2024

Cashier,Cook, & Server

Church's Chicken
08.2009 - 01.2022

GED -

Broward College

Similar Profiles

CREATE PROFILE
Wanda Spivey