Wanda White

Online Seller and Customer Service

Maiah Boutique

Fort Worth, Texas

11.2019 - Current

Created detailed product descriptions for listings on online marketplace.
Managed customer inquiries through email, telephone and social media channels.
Analyzed sales data to identify opportunities for growth in the market.
Provided excellent customer service by responding promptly to inquiries and resolving any issues quickly.
Monitored inventory levels and restocked items as needed.
Tracked orders from placement to delivery to ensure timely delivery.
Assisted customers in completing returns or exchanges of purchased items quickly and efficiently.
Calculated revenue, sales and expenses using financial accounting or spreadsheet software.
Built successful online business from ground up, collecting capital, setting up online presence and managing customer interactions.
Resolved customer concerns and answered questions quickly to maximize satisfaction.
Filled customer orders by packaging items or transferring to manufacturers or third-party distributors.
Composed descriptions of merchandise for posting to online storefronts, auction sites and other shopping Web sites.
Purchased new or used items from online or physical sources for resale via websites.
Composed descriptions of merchandise for posting to online storefronts, auction sites or other shopping websites.
Uploaded photos, videos or images to online storefronts or other shopping websites.
Handled all aspects of business, including accounting, purchasing and web design.
Corresponded with online customers via electronic mail, telephone or other electronic messaging.

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