WANDA I. TSE
Gaithersburg,MD
Summary
Dedicated professional with demonstrated strengths in customer service, time management, with focus to important details. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships with the team and exceeding company goals.
Overview
8
8
years of professional experience
Work History
Legal Assistant Paralegal
Miller, Miller & Canby
02.2022 - Current
- Supportive role in closing real estate transactions, including handling sale and purchase documents and files for title insurance and escrow process. In addition,
- Perform administrative tasks such as setting up appointments, answering telephones in English and Spanish.
- Communicate with parties involved in transactions at multiple levels.
- Conduct lien searches, clear defects, prepare and process wire transfers and finalize closing transactions.
- Prepare and bring to Circuit Court documentation for recording, including Deeds, Deed of Trust, UCC's, etc.
- Perform conflict checks prior to opening new matters, as well as prepare OFM forms to add to management system.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
Project Clerk
IFC Consulting
01.2022 - 02.2022
- Gathered compiled, marked and verified information, calculations and performed data entry.
- Proactively addressed potential issues with project manager and discussed strategies to continue a productive flow in the process of cleaning and preparing project data.
Main Floor Receptionist
Sodexo USA
12.2021 - 01.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
- Organized, maintained and updated information in computer databases.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Election Judge, Montgomery County - Board of Elections
11.2020 - 11.2020
- Monitored and enforced applicable rules and procedures while overseeing election guidelines and notified Chief Judge of any irregularities in behavior or paperwork.
- Assisted voters at polling tables, using E-pollbook software to verify voter registration, including voter’s identification paperwork to sign-in and directed voters to privacy booths and ballot marking devices.
- Supervised a 6 election workers team in setting, tracking and administration of paper and electronic ballots, including verification, selection of electronic or paper ballot and process to void ballots.
- Helped in set up the opening and closing process for voting precinct.
Legal Administrative Assistant
FMC Corporation
01.2020 - 03.2020
- Contributed ideas for improving work processes in contract’s migration project.
- Captured key information and data points through accurate uploads into Legal Tracker and diverse document management systems.
- Helped attorneys manage high caseloads by offering skilled administrative support.
- Coordinated local and international travel for attorneys, setting up airfare, hotel stays and ground transportation and maintained tracking of travel expenses and prepared and submitted expense reports.
Administrative Assistant
Fuller Chiropractic & Sports Injury
10.2019 - 01.2020
- Provided quality customer service by greeting patients, answering patient’s queries, scheduling, and coordinating appointments and helping new patients with completion of forms and process of insurance benefits coverage and claims.
- Created and maintained patient records in compliance with law requirements, including implementation of Recurrent Credit Card Authorization Agreement.
- Performed general accounting and billing services.
- Managed filing system, entered data and completed other clerical tasks
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Senior Human Resources Coordinator
Haverford College
03.2018 - 11.2018
- Handled all internal and external HR related requests and inquiries
- Organized, maintained, and updated employee's records, while staying compliant with the organization internal and government requirements
- Processed personnel paperwork, including leave-request forms, new hire packets, and benefits information
- Monitored and maintained file security to safeguard confidentiality
- Coordinated and assisted Department Manager with personnel documentation, including training, grievances, and performance evaluations
Senior Contracts Specialist
BrightView Landscape Services
03.2015 - 03.2018
- Contributed ideas for improving work processes in intake, tracking and data management of contracts.
- Protected company and customer data by following information policies.
- Tracked contracts and related requests by inquiries from high level stakeholders.
- Built database to track and address common contracting requirements, including dates, terms, and fees.
- Helped resolve routine questions as primary point of contact between sales and production groups.
- Ensured compliance of Contract Lifecycle Management and prepared a weekly report for Contracts Manager.
Education
Certificate - Data Analytics -
Montgomery College
Paralegal Certificate: Legal Studies - undefined
National Paralegal College
BS - Information Technology: Project Management
Capella University
Skills
- Microsoft Office
- Analytical thinking
- Legal Writing
- Activity reporting
- Data management
- SoftPro Real Estate Closing, Title and Escrow
- Internal/External Compliance Monitoring
- Customer Service
- Contracts Negotiation
- Bilingual Spanish
- Maryland Notary Public
- Juris Timekeeping
Timeline
Legal Assistant Paralegal
Miller, Miller & Canby
02.2022 - Current
Project Clerk
IFC Consulting
01.2022 - 02.2022
Main Floor Receptionist
Sodexo USA
12.2021 - 01.2022
Election Judge, Montgomery County - Board of Elections
11.2020 - 11.2020
Legal Administrative Assistant
FMC Corporation
01.2020 - 03.2020
Administrative Assistant
Fuller Chiropractic & Sports Injury
10.2019 - 01.2020
Senior Human Resources Coordinator
Haverford College
03.2018 - 11.2018
Senior Contracts Specialist
BrightView Landscape Services
03.2015 - 03.2018
Certificate - Data Analytics -
Montgomery College
Paralegal Certificate: Legal Studies - undefined
National Paralegal College
BS - Information Technology: Project Management
Capella University
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