Summary
Overview
Work History
Education
Skills
Timeline
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Wanderson Rodrigues

Summary

Coordinated Security Supervisor with 26 years of experience providing exceptional security detail and supervision for highly valuable corporate assets. Diligent and collaborative facilitator of comprehensive security system with expertly trained personnel and deliberate preventive measures. Exceptional provider of practical on-the-job training for new and sustaining security personnel.

Overview

11
11
years of professional experience

Work History

Stocker

NPS Store
08.2024 - Current
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.

Retail Assistant Manager

NPS Store
11.2023 - 07.2024
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
  • Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.
  • Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Boosted sales performance with strategic merchandising plans and promotional displays.
  • Mentored new employees in company policies, procedures, and best practices to ensure consistent performance standards across the team.
  • Collaborated with store manager to develop action plans for improving overall store performance metrics.

Loss Prevention Specialist

NPS Store
07.2023 - 11.2023
  • Assisted in the apprehension and prosecution of shoplifters, deterring future incidents.
  • Trained new employees on company loss prevention protocols, contributing to a culture of accountability and vigilance.
  • Conducted thorough investigations of suspected internal and external theft cases, leading to increased resolution rates.
  • Collaborated with management to develop effective loss prevention policies and procedures tailored to store-specific needs.
  • Developed targeted strategies for high-risk merchandise areas, minimizing losses due to theft or damage during transport or display.

Facility Supervisor

Google
02.2014 - 07.2018
  • Improved overall site safety by coordinating with maintenance teams to address potential hazards promptly.
  • Provided comprehensive security training for staff, leading to improved awareness and adherence to safety procedures.
  • Evaluated employee performance within the security team regularly, offering constructive feedback and opportunities for professional growth when warranted.
  • Established a strong security culture by promoting vigilance and fostering collaboration among employees.
  • Assessed existing security infrastructure for vulnerabilities, recommending upgrades as needed to maintain optimal protection levels.

Education

Bachelor of Science - Business Administration

Unicesumar
Curitiba, Brazil
05.2020

Skills

  • Microsoft Office
  • Inventory Management
  • Stock Control
  • Security Officer Training
  • Loss Prevention Expertise
  • Staff Management
  • Team Leadership
  • Surveillance
  • Strategic Networking
  • Online Media Campaigns
  • Customer Needs Assessments

Timeline

Stocker

NPS Store
08.2024 - Current

Retail Assistant Manager

NPS Store
11.2023 - 07.2024

Loss Prevention Specialist

NPS Store
07.2023 - 11.2023

Facility Supervisor

Google
02.2014 - 07.2018

Bachelor of Science - Business Administration

Unicesumar

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Wanderson Rodrigues