Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wanderson Rodrigues

Summary

Coordinated Security Manager with 26 years of experience coordinating and supervising security for valuable corporate assets. Skilled in implementing comprehensive security systems, preventive measures, and training personnel. Exceptional provider of practical on-the-job training for new and sustaining security personnel.

Overview

13
13
years of professional experience

Work History

Retail Assistant Manager

NPS Store
Salt Lake City, UT
11.2023 - Current
  • Controlled and maintained store inventory records, cash handling and operations reports within various store operations platforms.
  • Research and trouble shooting of software as issues arose. Provided solutions and created work-around procedures to maintain operation levels as necessary.
  • Managed employee scheduling within store's scheduling software to optimize coverage during peak hours, adapting and manipulating schedule changes with extremely short notice while minimizing labor costs and maintaining coverage. Often troubleshooting errors, and other software issues.
  • Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Boosted sales performance with strategic merchandising plans and promotional displays.
  • Mentored and trained new employees in company policies, procedures, best practices, operations, and store PoS and computer operating systems to ensure consistent performance standards across the team.
  • Collaborated with store manager to develop action plans for improving overall store performance metrics.

Loss Prevention Specialist

NPS Store
Salt Lake City, UT
07.2023 - 11.2023
  • Trained new employees on company loss prevention protocols, systems and software use for records & incident reporting, etc.
  • Assisted in the apprehension and prosecution of shoplifters, deterring future incidents.
  • Conducted thorough investigations of suspected internal and external theft cases, leading to increased resolution rates.
  • Developed targeted strategies for high-risk merchandise areas, minimizing losses due to theft or damage during transport or display.
  • Collaborated with management to develop effective loss prevention policies and procedures tailored to store-specific needs.

Security Supervisor

G4S Security Solutions (Google)
Belo Horizonte, Brazil
02.2012 - 09.2018
  • Supervised security staff, managed scheduling, evaluated performance to determine compliance with safety regulations, protocols, and procedures. Trained staff in utilization of software systems.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Closely monitored, configured and maintained security software designed to prevent outside manipulations or attacks of electronic locking systems, alarm systems, security systems and reporting systems within a closed network.
  • Collaborated with management to develop security policies and procedures.
  • Analyzed and investigated incidents alongside functional management and security supervisors.

Education

Bachelor of Science - Business Administration

Unicesumar
Curitiba, Brazil
05.2020

Skills

  • Native Portuguese Speaker
  • Microsoft Office
  • Various computer systems use, training and troubleshooting
  • Employee Training
  • Customer Service
  • Security Officer training and management
  • Loss Prevention Expertise
  • Staff Management
  • Monitoring & Surveillance
  • Strategic Networking
  • Problem solving

Timeline

Retail Assistant Manager

NPS Store
11.2023 - Current

Loss Prevention Specialist

NPS Store
07.2023 - 11.2023

Security Supervisor

G4S Security Solutions (Google)
02.2012 - 09.2018

Bachelor of Science - Business Administration

Unicesumar

Similar Profiles

CREATE PROFILE
Wanderson Rodrigues