Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wannita Richards

Norwood,United States

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, database management, vendor negotiations and contract management. Outstanding customer service and team collaboration.

Overview

6
6
years of professional experience

Work History

Director of College Store

PACES/College Store
Potsdam, NY
11.2022 - 08.2024
  • Established relationships with vendors and suppliers to secure favorable terms for materials or services.
  • Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
  • Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
  • Prepared presentations for board meetings summarizing key developments within the company.
  • Managed annual budgeting process, including forecasting and financial planning.
  • Developed and executed marketing strategies to increase brand awareness and market share.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Prepared staff work schedules and assigned team members to specific duties.

General Manager/ Buyer

PACES/College Store
Potsdam, NY
02.2018 - 11.2022
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Built and maintained loyal, long-term customer relationships through effective account management.

Education

Bachelor of Science - Business Administration

Potsdam State University of New York
Potsdam
05-2014

Skills

  • Business Administration
  • Operations Management
  • Staff Management
  • Contract Management
  • Budget Control
  • Sales

Languages

Spanish
Limited

Timeline

Director of College Store

PACES/College Store
11.2022 - 08.2024

General Manager/ Buyer

PACES/College Store
02.2018 - 11.2022

Bachelor of Science - Business Administration

Potsdam State University of New York

Similar Profiles

CREATE PROFILE
Wannita Richards