WILLIAM PADILLA
NEW YORK CITY
Summary
Dynamic professional skilled in multitasking to fulfill customer needs and drive business success in fast-paced settings. Proficient in POS systems, cash management, and responsible alcohol service. Proven ability to enhance customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Barback
COQODAQ
08.2025 - Current
- Handled over 400 covers consistently while maintaining clear communication with team.
- Monitored bar supplies to anticipate needs and prevent shortages during service.
- Organized and restocked liquor and mixers to streamline inventory management.
Host
COQODAQ
03.2025 - Current
- Delivered friendly service to guests, fostering a welcoming dining atmosphere.
- Streamlined reservation processes, reducing wait times and enhancing table turnover rates.
- Supported various departments with tasks such as cleaning, stocking, and running drinks.
Bartender/Barista
The Grey Dog
12.2023 - 05.2025
- Processed over 200 drink orders on peak days, including cocktails and espresso beverages.
- Delivered exceptional customer service in a high-pressure environment.
- Maintained strict cleanliness standards behind bar, including counters, sinks, utensils, shelves, and storeroom.
Server
The Grey Dog
07.2023 - 05.2025
- Boosted customer satisfaction and loyalty through exceptional service delivery.
- Maintained high standards by ensuring quality control of dishes and drinks.
- Monitored guest satisfaction, addressing concerns promptly and effectively.
Server Assistant
The Grey Dog
04.2023 - 07.2023
- Collaborated with senior staff to streamline workflow for enhanced dining experiences.
- Anticipated needs of new diners by replacing cutlery and glassware efficiently.
Education
High School Diploma -
Aviation Career & Technical School
Skills
- ATAP Certified
- Customer Service
- Mixology
- Inventory Management
- Toast/Spot-On Proficient
- Bilingual (English/Spanish)
Timeline
Barback
COQODAQ
08.2025 - Current
Host
COQODAQ
03.2025 - Current
Bartender/Barista
The Grey Dog
12.2023 - 05.2025
Server
The Grey Dog
07.2023 - 05.2025
Server Assistant
The Grey Dog
04.2023 - 07.2023
High School Diploma -
Aviation Career & Technical School