James Sickenberger
Deer Park,NY
Summary
Dynamic and results-oriented professional with extensive experience in the hospitality and construction sectors, notably at Vern Restaurant and Bar. Excelled in mixology and customer service, enhancing bar appeal with seasonal cocktails and fostering loyalty through personalized service. Skilled in POS systems and adept at critical thinking, consistently delivering top-notch service while efficiently managing multiple tasks.
Overview
4
4
years of professional experience
Work History
Bartender
Vern Restaurant and Bar
04.2024 - Current
- Memorized over 100+ different menu items and helped guide guests to their ideal dining experience.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Managed the POS and CRM system and entered 50+ orders per hour with zero errors.
- Helped train 10+ new staff to use technical systems
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Created a seasonal cocktail list that enhanced the bar's appeal and attracted new clientele.
Bartender
Edgewood Bar and Grill
01.2022 - Current
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Provided exceptional bar service for weddings, live band and DJ nights, and private events, ensuring seamless execution in high-energy environments.
Carpenters’ Helper
Sofia's Construction
08.2022 - 02.2023
- Cut materials according to specifications in preparation for installation.
- Planned and executed work with proper tools and materials to maximize productivity.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Delivered excellent customer services, promptly addressing concerns and questions.
Order Fulfilment
Lowes Home Improvement
09.2020 - 06.2022
- Fostered top-quality service delivery by answering questions and solving problems related to product information, pricing and order fulfillment.
- Built relationships with customers to encourage repeat business.
- Trained new associates on basic and advanced shipment procedures.
- Learned and adapted quickly to new technology and software applications.
Education
Associate of Science - Computer Science
Suffolk County Community College
Brentwood, NY12-2025
Certificate of Completion - 40 Hour Bartending Training Course
1800-Bartend
Selden01-2023
Skills
- Sales
- Mixology
- Health codes compliance
- ATAP certified
- Recipe and menu memorization
- Outstanding Customer Service
- Security License
- Communication
- Critical Thinking
- Point of sale systems
Timeline
Bartender
Vern Restaurant and Bar
04.2024 - Current
Carpenters’ Helper
Sofia's Construction
08.2022 - 02.2023
Bartender
Edgewood Bar and Grill
01.2022 - Current
Order Fulfilment
Lowes Home Improvement
09.2020 - 06.2022
Associate of Science - Computer Science
Suffolk County Community College
Certificate of Completion - 40 Hour Bartending Training Course
1800-Bartend
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