Waramon Ferrante
Las Vegas,NV
Overview
8
8
years of professional experience
1
1
Certification
Work History
Concierge
Vdara Hotel & Spa
05.2015 - 03.2020
- Provided Forbes 5 star services to guests via phone, email, chat, text, and in person
- Executed daily operations of opening/closing of shift, cash management, and safe deposits
- Planned special events, parties, and meetings, which included both hotel guests and VIP Guests
- Addressed resident concerns and issues in accordance with the company's guest service standards
- Maintained valuable relationships with a variety of vendors throughout the city, ensuring
Yoga instructor
UNLV
06.2015 - 06.2016
- Provide lesson plans designed for beginner and mixed level classes
- Help guide students through their yoga journey while providing a guided meditation
- Teach asanas with proper alignment and safety along with the benefits of each pose with the use of props
- Provided appropriate modifications due to injuries.
Front Desk Coordinator
Aveda Institute Las Vegas
05.2012 - 06.2015
- Daily opening and closing procedures
- Provide excellent customer service and education aligned with the Aveda brand and culture
- Answering multi line phones, scheduling and booking online appointments
- Front Desk Team scheduling and training
- Weekly Ordering and monthly inventory along with reaching front desk sales and service goals.
Education
Bachelor of Science - Nursing
Chamberlain University
Downers Grove, IL12.2024
Associates of Applied Science - Graphic Design
College of Southern Nevada
Las Vegas, NV01.2020
All About Yoga
Las Vegas, NV02.2015
Highschool -
Nevada Virtual Academy
Las Vegas 05.2012
Skills
- Compassionate
- Critical thinking
- Highly Adaptable
- Strong Work Ethic
- Effective problem solving
- Excellent Multitasking
- Adobe Creative Cloud, includes: Adobe Powerpoint, Illustrator, and Premier Pro
Certification
- BLS CPR - American Heart Association ( 2023-2025)
- Las Vegas Metro Chamber of Commerce, Certificate of Recognition, 2015-2019
- Gold Award, 2017,2019
- Forbes Hospitality Travel Guide Shop Score, 2017-2019
Timeline
Yoga instructor
UNLV
06.2015 - 06.2016
Concierge
Vdara Hotel & Spa
05.2015 - 03.2020
Front Desk Coordinator
Aveda Institute Las Vegas
05.2012 - 06.2015
Bachelor of Science - Nursing
Chamberlain University
Associates of Applied Science - Graphic Design
College of Southern Nevada
All About Yoga
Highschool -
Nevada Virtual Academy