Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori Goodreau

Douglasville,GA

Summary

Reliable team player and strong communicator. Enthusiastic, outgoing, and relatable. Proficient at building positive relationships with new and existing clients by offering superior customer service. Eager to learn and help out anywhere that may be needed.

Overview

11
11
years of professional experience

Work History

Concierge

Harmony at Douglasville Senior Living
06.2023 - 04.2025
  • Greeting and signing in and out of family members, guests, and outside agencies.
  • Updating and making files for Residents and employees all while obeying HIPAA
  • Handling complaints and doing my best to help aid in taking care of the issues and/or situation
  • I help out wherever else is needed in the community
  • Rachel Pettigrew (470)701-8110

Supervisor Front Desk Associate

Foxhall Resort
09.2021 - 10.2023
  • Check in and Checking out of guest
  • Help taking care of all the guest needs making sure they were happy and enjoying their stay
  • Customer service
  • Helping out wherever needed (example: busing table ringing out orders for drinks or food)
  • Call any departments to aid guest with activities and Maintenance
  • (770)462-9418

Personal Care Aide

Enlivant Northstar Place Senior Living and Memory Care
03.2020 - 08.2021
  • Caretaker of Seniors and those with Dementia
  • Help with everyday routine (personal Hygiene, eating and drinking, making beds) mornings
  • Cleaning and Stocking rooms
  • Serving meals cleaning dining room after meals
  • Doing activities with the residents
  • Settling disagreements
  • Learning from them and their amazing journeys throughout their lives
  • (866)389-7531

Personal Care Aide/Med Tech in Memory Care

Chapel Pointe of Carlisle
02.2014 - 06.2018
  • Wash and deliver landry
  • Clean and stock the rooms
  • Helped with everyday routines (personal Hygiene, eating and drinking) morning and night
  • Handing out Medication when needed
  • Settling and distracting from disagreements and when they were confused
  • Taking them to the salon for "spa day" or to physical therapy in building
  • Enjoying walking with them in a private patio section
  • Having them ready for when family or friends came to visit or take them out for the day
  • Just being someone or anyone they needed to talking to or listen to them
  • (717)249-1363

Education

Associate of Arts - Early Education

Luzerne Community College
Nanticoke, PA
01.2000

High School Diploma - undefined

Pittston Area Senior High School
Pittston, PA
01.1997

Skills

  • Customer-oriented
  • Active listening skills
  • Retail sales
  • Stocking
  • Skilled problem solver
  • Personable
  • Motivated team player
  • Compassionate
  • Problem-solving skills
  • Excellent people skills
  • Social perceptiveness

Timeline

Concierge

Harmony at Douglasville Senior Living
06.2023 - 04.2025

Supervisor Front Desk Associate

Foxhall Resort
09.2021 - 10.2023

Personal Care Aide

Enlivant Northstar Place Senior Living and Memory Care
03.2020 - 08.2021

Personal Care Aide/Med Tech in Memory Care

Chapel Pointe of Carlisle
02.2014 - 06.2018

High School Diploma - undefined

Pittston Area Senior High School

Associate of Arts - Early Education

Luzerne Community College

Similar Profiles

CREATE PROFILE