Offering solid foundation in leadership and customer service, eager to learn and grow in fast-paced sales environment. Brings ability to quickly understand and adapt to new processes, with skills in problem-solving and team collaboration. Ready to use and develop communication and organizational skills in Desired Position role.
Hi, I’m
Warner Green
Panorama City,CA
Summary
Overview
9
years of professional experience
Work History
ABM Parking Services
Valet Service
07.2024 - 01.2025
Job overview
- Trained new employees on company policies, procedures, and best practices in valet service excellence.
- Streamlined valet service efficiency by implementing new training protocols for staff members.
- Managed the daily operations of a busy valet service for optimal efficiency and customer satisfaction.
- Developed strong relationships with local businesses, increasing referral traffic for the valet service.
- Provided top-notch customer service to residents, resolving disputes fairly and maintaining a harmonious living environment.
- Addressed customer concerns promptly, delivering professional and courteous service at all times.
- Provided exceptional customer service by addressing concerns promptly, creating solutions that exceeded expectations.
- Assisted with luggage handling, valet services and concierge services.
All Action Security
Security Officer
05.2016 - 01.2025
Job overview
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Education
Thomas Jefferson High School 1319 E. Hooper Ave
High School Diploma from English Education
06.1987
University Overview
Skills
To provide excellent customer service to residents, visitors, and vendors of the work place To ensure that traffic flow was always maintained and down to a minimum As a valet I always made sure that cars would constantly be able to pull up to unload or load personal items and pick up or drop someone off
Timeline
Valet Service
ABM Parking Services
07.2024 - 01.2025
Security Officer
All Action Security
05.2016 - 01.2025
Thomas Jefferson High School
High School Diploma from English Education
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