Warner Jones

• Coordinated with vendors and customers to ensure timely delivery of goods or services according to contractual agreements.
• Completed day-to-day duties accurately and efficiently.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Identified needs of customers promptly and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Assisted with customer requests and answered questions to improve satisfaction.
• Worked with cross-functional teams to achieve goals.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Recognized by management for providing exceptional customer service.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
• Utilized various software and tools to streamline processes and optimize performance.
• Conducted routine maintenance and repairs on mechanical systems and industrial equipment.

Worked as a team with fellow employees, prepping drywall for taping. Then using the machines and techniques to apply mud for an initial smooth surface. This application included the taping, bedding of joints including angles. Using chalk lines and lasers to achieve strait application of corner bead. Finishing mud and surfaces to the exact requirements and levels called for. 5 being the highest level. From patching walls in residences, offices, high rise multi unit housing, to multi million high profile projects. This included Hospitals, Clinics, manufacturing facilities of all types.

Lead Janitorial personnel. Cleaned, and maintained homes and businesses.

• Maintained floors through mopping, sweeping, and vacuuming to enhance facility appearance.
• Disposed of waste and recyclables, promoting environmental responsibility in the workplace.
• Operated cleaning equipment like floor buffers and pressure washers effectively and safely.
• Clean and sanitize restrooms, sinks, countertops and other surfaces.
• Empty wastebaskets and trash containers.
• Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
• Clean windows, walls, ceilings, carpets and furniture in assigned areas.