Warren Austin
Jackson,MS
Summary
Experienced Restaurant Owner with extensive experience in all aspects of running successful restaurants. Good verbal and written communication, conflict management and organizational abilities. Driven individual with proven history of maximizing productivity and revenue. Knowledgeable and hardworking with a hands-on style and good grasp of marketing, personnel management, inventory coordination and all other areas of restaurant operations. Excellent skills in maintaining records, planning operations and administering financial operations. Skilled in controlling food costs and labor hours.
Overview
9
9
years of professional experience
Work History
Restaurant Co-Owner
Freddy's Kitchen
Jackson, MS
01.2015 - 03.2024
- Managed day-to-day operations, including scheduling staff shifts, managing inventory and ordering supplies.
- Created a budget and tracked financial performance of the restaurant.
- Evaluated employee performance and provided feedback to ensure quality service.
- Recruited, interviewed and hired qualified kitchen staff members according to company standards.
- Monitored food preparation techniques used by kitchen staff to ensure high quality meals were served.
- Hired, trained and motivated staff to fill all restaurant openings.
Clerk
Goodwill Industries of Southeastern Wisconsin Inc.
Ridgeland, MS
02.2018 - 03.2020
- Assisted customers with inquiries and complaints in a professional manner.
- Processed customer orders promptly and accurately.
- Answered phones in a courteous manner while providing excellent customer service.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
Education
High School Diploma -
Callaway High School
Jackson, MS05-2010
Some College (No Degree) - Accounting and Business Management
Jackson State University
Jackson, MSSkills
- Social Media Promotion
- Wine Pairing
- Waste Reduction
- Menu Development
- Budget Planning
- Cost Control
- Employee Scheduling
- Food Presentation
References
References available upon request.
Timeline
Clerk
Goodwill Industries of Southeastern Wisconsin Inc.
02.2018 - 03.2020
Restaurant Co-Owner
Freddy's Kitchen
01.2015 - 03.2024
High School Diploma -
Callaway High School
Some College (No Degree) - Accounting and Business Management
Jackson State University
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