Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Warren Colson

Miami,FL

Summary

Proven leader and effective problem-solver, adept in maintaining safety and enhancing efficiency. At Tidal Cove, significantly improved response times and customer satisfaction through rigorous training and exceptional service. Skilled in lifeguard certification and demonstrating strong leadership qualities, consistently exceeding employer expectations without exceeding a 55-word limit. Achieved a notable reduction in rule violations, showcasing the ability to swiftly adapt and implement strategic improvements.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Life Guard

Tidal Cove
01.2022 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
  • Reduced the number of rule violations with clear signage and consistent enforcement of policies.
  • Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
  • Collaborated closely with management to identify areas for improvement within the lifeguarding program.
  • Promoted water safety awareness with educational presentations to community groups.
  • Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.

Warehouse Worker

Nobel
04.2018 - 09.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.

Warehouse Packer

FedEx
05.2015 - 02.2017
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
  • Operated tape machines, scales and label printers to package items correctly.
  • Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
  • Increased order accuracy by meticulously following picking lists and double-checking packed items.
  • Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Created shipping labels to complete daily order processing.
  • Placed, tagged, and secured merchandise in diverse designated areas.
  • Loaded merchandise into specific packages suited for product dimensions.
  • Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
  • Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.

Education

High School Diploma -

Miami Norland Senior High
1193 N.w. 193rd Street
05-2020

Skills

  • Lifeguard certification
  • Leadership qualities
  • Effective problem-solver

Accomplishments

  • Improved customer satisfaction by resolving issues in a timely manner.
  • Successfully led swim training classes for participants of various ages.
  • Pitch in to assist team members during times of unexpected high volume to optimize efficiency.
  • Consistently achieve deadlines and optimize workflow through efficient team collaboration.
  • Recommend strategic process improvements to improve operations.

Certification

  • Certified Surf Lifeguard – Surf Life Saving Great Britain.
  • First Aid Certification - American Heart Association.
  • Water Safety Instructor (WSI) - American Red Cross.
  • Lifeguarding Certification - American Red Cross.

Languages

English
Full Professional

Timeline

Life Guard

Tidal Cove
01.2022 - Current

Warehouse Worker

Nobel
04.2018 - 09.2021

Warehouse Packer

FedEx
05.2015 - 02.2017

High School Diploma -

Miami Norland Senior High

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Warren Colson