Hi, I’m
Warren Franz
Lacey,Washington
Summary
Committed and highly trained transportation professional with strong commitment to safety. Pursues opportunities to learn new skills and contribute to team success. Offering strong administrative, relationship-building and problem-solving abilities. Excellent driving record and diligent focus on safety with 4 years as an experienced coach operator at Intercity Transit.
Overview
25
years of professional experience
Work History
Intercity Transit
Coach Operator
05.2019 - Current
Job overview
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Diffused potential passenger disputes with fairness and professionalism.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
Uber/Lyft
Sole-Proprietorship/Contractor
03.2018 - 05.2019
Job overview
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Five Star Ford Lincoln Collision Center
Estimator/Dispatcher/Expeditor
10.2016 - 01.2018
Job overview
- Worked closely with customers and technicians throughout repair process
- Establish and maintain working relationships with vendors and subcontractors
- Wrote up supplemental damages that were not noted during preliminary estimate
- Followed up with customers regarding repair process and any notice of delays
- Ensure timely completion of estimates
- Performed quality control check after repairs were done as per estimate
- Performed and/or assisted in all other duties assigned.
Jung’s Auto Body Shop/Reliable Towing Services
Supervisor/Manager
06.1998 - 02.2016
Job overview
- Provided insurance companies with supplemental estimates and worked to get those included on estimates.
- Ordered parts outlined in repair job order, retrieve parts and check to make sure they were correct
Education
South Puget Sound Community CollegeOlympia, WA
GED
01.1991
North Thurston High SchoolOlympia, WA
01.1990
Skills
- Customer Service oriented
- Independent, and creative problem-solving abilities
- Operational Procedures
- Critical Thinking
- Decision-Making
- Multitasking Abilities
- Strong Computer and internet skills
- Excellent negotiating skills
- Local route knowledge
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Coach Operator
Intercity Transit
05.2019 - Current
Sole-Proprietorship/Contractor
Uber/Lyft
03.2018 - 05.2019
Estimator/Dispatcher/Expeditor
Five Star Ford Lincoln Collision Center
10.2016 - 01.2018
Supervisor/Manager
Jung’s Auto Body Shop/Reliable Towing Services
06.1998 - 02.2016
South Puget Sound Community College
GED
North Thurston High School
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