Hardworking retail management professional versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising and recruiting. Devoted Team Leader who sustains the highest level of customer service through efficient team and customer account management. I'm skilled in providing creative solutions to customer complaints, trains retail associates on sales techniques and crisis management, employs excellent leadership skills and multi-tasking strengths, and coaches and encourages staff toward advancement using an enthusiastic and supportive attitude.