Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Warren Lewis

Gibaltar heights , Annotto Bay,Saint Mary

Summary

Seasoned Hospitality professional competent in keeping guest needs balanced with business targets. Highly organized in handling administrative functions, leading teams and coordinating facility services. Smooth and efficient multitasker and planner.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Waiter

Britania Shipping Company
07.2019 - Current
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Prepared specialty desserts for customers for special occasions.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Housekeeper

Beaches Hotel
01.2017 - 05.2019
  • Adhered to professional house cleaning checklist.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Attended to locker area by laundering dirty towels and clearing away stray slippers.

Housekeeper

RIU Hotel
06.2013 - 02.2016
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Responded to requests from patrons for linens and toiletries.

Data Entry Clerk

Everoy Chin and Company
02.2011 - 01.2013
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Maintained ongoing communication with relevant departments to confirm accurate data delivery.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.
  • Managed workflow scheduling, data entry and accuracy verification for large data projects.
  • Applied data entry knowledge skills to resolve indecipherable or garbled messages.

Education

CSEC -

Islington High School
06.2009

Skills

  • Food and Beverage Service
  • Dining Room Cleaning and Upkeep
  • Verbal and Written Communication
  • Conflict and Complaint Resolution
  • Service-Oriented
  • Team Player
  • Cleaning and Sanitizing
  • Warm and Friendly
  • Customer Service and Rapport
  • Reliable and Responsible
  • Multitasking and Prioritization
  • Detail-Oriented

Certification

Housekeeping operations level 2

Additional Information

Pastor Leleith Gunter

Minister of Religion – Sandside COGOP

876-541-1380

Clarice Campbell

Justice of the peace

876-452-3497

Timeline

Waiter

Britania Shipping Company
07.2019 - Current

Housekeeper

Beaches Hotel
01.2017 - 05.2019

Housekeeper

RIU Hotel
06.2013 - 02.2016

Data Entry Clerk

Everoy Chin and Company
02.2011 - 01.2013

CSEC -

Warren Lewis