Summary
Overview
Work History
Education
Skills
Timeline
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Warren Smith

Flat Rock,AL

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Castrol Premium Lube. Adept in problem-solving and time management, with a commitment to excellence in customer service and teamwork. Leveraged excellent communication and organizational skills to exceed performance targets, establishing a loyal client base through professional and efficient service delivery. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

W & K Lawncare

Self Employed
03.2019 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.

Tire and Lube Technician

Castrol Premium Lube
04.2013 - 05.2023
  • Kept shop areas neat, clean, and free of safety hazards.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Improved customer satisfaction by providing timely and accurate tire and lube services.
  • Performed tire checks and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
  • Greeted customers and answered questions about oil changes and other services.
  • Developed loyal client base by consistently exceeding expectations in terms of service quality, speed, and professionalism.

Pizza Delivery Driver

Pizza Hut
10.2019 - 04.2023
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
  • Maintained a professional appearance, ensuring that personal grooming and uniform standards were in compliance with company policies.
  • Demonstrated initiative by learning menu offerings and ingredients to better assist customers with inquiries and special requests.

Education

High School Diploma -

Pisgah High School
Pisgah, AL
05.1998

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Excellent Communication
  • Multitasking Abilities
  • Organization and Time Management
  • Verbal Communication

Timeline

Pizza Delivery Driver

Pizza Hut
10.2019 - 04.2023

W & K Lawncare

Self Employed
03.2019 - Current

Tire and Lube Technician

Castrol Premium Lube
04.2013 - 05.2023

High School Diploma -

Pisgah High School

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Warren Smith