Warren Steven Williams

• Led cross-functional teams in executing large-scale projects, ensuring alignment with corporate objectives. Manufactures Representative for Steel, Marine and Concrete Coatings restoration.

Co developed or invented multiple polymer systems for Depatment of Transportation for North Carolina for FRP wrap and spalled overhead concrete bridge repairs. Aurthored multiple specifications utilizing physical propertied that allowed for the creation of new polymer decorative and functiona sysyem.

• Resolved customer inquiries via phone, email, and chat to ensure high satisfaction levels.
• Diagnosed technical issues and provided solutions for product-related concerns effectively.
• Collaborated with cross-functional teams to address complex customer issues swiftly.
• Documented support interactions in CRM system, maintaining accurate records for future reference.
• Trained 24 architicual paint sales representative in North and South Carolina about industrial coatings. Authored specifications and recommendations supporting installation and applications for their contractors.
• Guest spokesmand for PDCA meetings about the components and properties of high performance polymer coatings

• Led technical sales presentations to educate clients on corrosion mitigation solutions.
• Developed customized proposals addressing client specifications and industry standards.
• Collaborated with engineering teams to provide accurate product recommendations and solutions.
• Trained junior sales engineers on technical aspects of products and customer engagement strategies.
• Attended multiple technical Trainning schools from Valspar, Dupont, Sauerisen Cements, Graco Fluid Engineering and approximately 15 other vendor sponsered technical training.
• Developed the double venturi high pro nozzle for composite soda blasting anilox rolls.

• Operated and maintained aircraft ordnance systems to ensure mission readiness.
• Conducted safety inspections and compliance checks on explosive materials and equipment.
• Trained junior personnel in proper handling and storage of munitions.
• Collaborated with maintenance teams to troubleshoot ordnance-related issues efficiently.
• Collateral Duty Inspector
• Plane Captain TA4J aircraft
• Back Seat PQS Qualified for tatical ACM and ground delivery of ordance. Aviation EOD.
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