Warren Owei
Rancho Cucamonga,CA
Summary
Experienced and dedicated customer service/healthcare professional with a strong track record in various settings. Skilled at quickly establishing rapport with customers/clients and providing exceptional service. Proficient in customer service, food safety guidelines, patient care, assessments, medication administration, and health education. Ready to bring comprehensive training and hands-on experience to a healthcare role. Proven ability to support medical teams in delivering high-quality patient care while maintaining clinical standards. Recognized for collaborative spirit and adaptability in dynamic environments, leveraging strong organizational and interpersonal skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Starbucks Barista
Target
08.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Operated espresso machines and commercial coffee brewers to create beverages.
Phlebotomist
Quest Diagnostics
05.2022 - 01.2024
- Collect blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
- Draw blood from veins by vacuum tube, syringe or butterfly venipuncture methods
- Protect patients by following infection control, sharps disposal and biohazardous waste disposal procedures
- Use personal protective equipment correctly to protect coworkers and patients
- Review patient records for accuracy and completeness
- Centrifuge blood samples as outlined in clinical protocols
- Log patient information and recorded results into system
Medical Transporter
GoGo Medical Transportation
04.2022 - 05.2022
- Transported elderly patients to and from facilities and performed essential ambulatory care
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations
- Cleaned, sanitized and moved hospital equipment
- Demonstrated respect, friendliness and willingness to help wherever needed
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers
- Provided physical support to patients through diverse types of mobility assistance
Data Entry Associate
Biolab
09.2021 - 03.2022
- Organized, sorted and checked input data against original documents
- Corrected data entry errors to prevent later issues such as duplication or data degradation
- Reviewed and updated client correspondence files and database information to maintain accurate records
- Entered numerical data into databases with speed and accuracy using 10-key pad
- Evaluated source documents to locate information needed for each data entry field
Front of House Employee
Pan Pasta
08.2020 - 09.2021
- Demonstrated items to customers and created customer awareness, interest and sales
- Described and explained details about Pasta menu options to inform customers and guide purchasing decisions
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages
- Maintained a clean and organized workspace for optimal productivity and safety
Barista
Vons/Starbucks
04.2018 - 08.2020
- Increased repeat business by providing exceptional customer service and building rapport with patrons
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system
- Contributed to a positive team environment through effective communication and collaboration with colleagues
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience
Meat Department Clerk
Vons
04.2018 - 08.2020
- Enhanced customer satisfaction by providing exceptional service and assistance in the meat department
- Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers
- Trained new staff members on proper sanitation procedures, cutting techniques, and customer service skills, resulting in an efficient and cohesive team environment
- Prepared attractive displays that showcased the variety of meats available, encouraging customers to try new products
Stock Clerk
Hobby Lobby
01.2017 - 03.2018
Meat Clerk
Stater Bros.
04.2015 - 10.2017
Education
Bachelor in Nursing- RN -
Azusa Pacific University
12-2025
Associates in Math and Science -
Chaffey College
12.2021
Skills
- Team work
- CPR
- Phlebotomy
- Friendly and outgoing
- Attention to detail
- Time management
Certification
- CPR, American Heart Association, 01/01/24, 245415218350
- Phlebotomy, California Department of Public Health, 07/01/23, CPT-02191663
Timeline
Starbucks Barista
Target
08.2024 - Current
Phlebotomist
Quest Diagnostics
05.2022 - 01.2024
Medical Transporter
GoGo Medical Transportation
04.2022 - 05.2022
Data Entry Associate
Biolab
09.2021 - 03.2022
Front of House Employee
Pan Pasta
08.2020 - 09.2021
Barista
Vons/Starbucks
04.2018 - 08.2020
Meat Department Clerk
Vons
04.2018 - 08.2020
Stock Clerk
Hobby Lobby
01.2017 - 03.2018
Meat Clerk
Stater Bros.
04.2015 - 10.2017
Bachelor in Nursing- RN -
Azusa Pacific University
Associates in Math and Science -
Chaffey College
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