Wassim Al Kari
Medway,United States
Summary
Dynamic and results-oriented professional with a proven track record in sales and auto repair, notably at FNA Consulting. Excelled in management and problem-solving, enhancing customer retention by offering creative solutions. Skilled in communication and leadership, consistently driving brand awareness and meeting targets. Achieved significant improvements in client engagement and operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Salesperson
FNA Consulting
Woburn, United States
09.2024 - 12.2024
- Connect with clients at a personal level which enables me to understand their problems correctly and offer workable and creative solutions
- Get in front of target audiences to ensure customer experience and retention
- Engaging with clients profoundly and providing solutions that focus on driving overall brand awareness
- Understands the demands and requirements when it comes to marketing
Auto Repair Technician
Mediterranean LLC
Walpole, United States
09.2023 - 09.2024
- Diagnostics, repair maintenance, and familiarity with various systems (e.g., electrical, engine, transmission, welder)
- Specialized in repairing German cars
- Used software systems like ISTA, Air, all data and various software's customer service skills in communicating
- Problem-solving skills and diagnostics of big electrical problems
- Communicated with customers for everything that needed to be done
- Occasionally held management position when my boss was on vacation
Auto Repair Technician
North Walpole Gas and Auto
Walpole, United States
04.2022 - 09.2023
- Performed diagnostics and repairs on a variety of vehicles/machines, including engines, transmissions, brakes, and electrical systems
- Conducted routine maintenance tasks, such as oil changes, tire rotations, and fluid checks, ensuring optimal vehicle performance
- Utilized diagnostic tools and software to identify and resolve mechanical issues efficiently
- Replaced and installed parts to address wear and tear or system failures, adhering to safety and quality standards
- Followed manufacturer guidelines and specifications for repairs and maintenance to ensure compliance and reliability
Customer Service Representative
Shell Gas Station
Walpole, United States
02.2020 - 04.2022
- Provided excellent customer service, assisting patrons with fuel purchases, answering questions, and ensuring a positive experience
- Handled cash and electronic transactions, including operating point-of-sale systems with accuracy and efficiency
- Maintained cleanliness and organization of the store, fueling areas, and restrooms to uphold company standards
- Restocked shelves and inventory, ensuring products were properly displayed and available for customers
- Monitored fuel pumps and conducted routine maintenance checks, addressing any minor technical issues or escalating as needed
- Ensured safety compliance, including monitoring for spills, enforcing safety protocols, and addressing hazardous situations promptly
Sales Department
Autopia Car Dealership
Beirut, Lebanon
05.2017 - 06.2018
- Expanded an already present knowledge for car models and modalities
- Gained technical experience to effectively communicate model specifications to customers
- Interpersonal communication and marketing skills
- Consistently met with clientele both current and prospective
- Liaised with the business and human resources departments
- Oversaw trainees' orientation
Education
Certificate - Business Management
Massbay Community College
01.2023
Associate - Auto Mechanic BMW
Massbay Community College
01.2022
High School Diploma -
Walpole High School
01.2020
Skills
- Management
- Problem Solving
- Communication
- Leadership
- Sales
Certification
- Massachusetts vehicle inspector license, 2023
- Management of Strategy Institute Certificate
Languages
- English
- Arabic
- Spanish
Timeline
Salesperson
FNA Consulting
09.2024 - 12.2024
Auto Repair Technician
Mediterranean LLC
09.2023 - 09.2024
Auto Repair Technician
North Walpole Gas and Auto
04.2022 - 09.2023
Customer Service Representative
Shell Gas Station
02.2020 - 04.2022
Sales Department
Autopia Car Dealership
05.2017 - 06.2018
Certificate - Business Management
Massbay Community College
Associate - Auto Mechanic BMW
Massbay Community College
High School Diploma -
Walpole High School
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