Watkins Watkins
Denver,CO
Summary
Proactive Case Manager Intern and Amazon Associate with expertise in client assessments and case plan adjustments. Successfully streamlined management processes and connected clients with essential community resources. Brings strong organizational abilities, documentation accuracy, and decision-making competence to drive improved outcomes and customer/client satisfaction.
Overview
5
5
years of professional experience
Work History
Case Manager Intern
Volunteer for Mercy Housing
Denver, CO
07.2024 - Current
- Conducted thorough evaluations of client progress, adjusting case plans as needed to maximize success.
- Streamlined case management processes by implementing efficient tracking systems for documentation and reporting purposes.
- Identified community resources for clients, connecting them with essential services such as housing, healthcare, food resources, and employment opportunities.
- Improved client outcomes by conducting comprehensive assessments and developing individualized case plans.
Amazon Associate
Amazon
Aurora, CO
10.2019 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships within business, facilitating effective communication across departments and teams.
- Heavy lifting is a must. The ability to store heavy items efficiently to optimize space. Must be in great physical condition and able to walk miles, while pushing carts that weigh up to hundreds of pounds.
Education
GED -
Colorado State Diploma
Denver, CO01.2009
Skills
- Self-Motivation and Initiative
- Organizational abilities
- Documentation accuracy
- Case management expertise
- Decision-Making Competence
- Ethical Conduct Awareness
- Goal Setting Abilities
- Crisis Intervention Techniques
Timeline
Case Manager Intern
Volunteer for Mercy Housing
07.2024 - Current
Amazon Associate
Amazon
10.2019 - Current
GED -
Colorado State Diploma