Waukere Joe-Hurlbut
Buckeye,AZ
Summary
Experienced fulfillment and warehouse leader with strengths in logistics management, staff training, and quality assurance. Known for improving team performance, streamlining workflows, and driving efficient, accurate order fulfillment.
Overview
6
6
years of professional experience
Work History
Fulfillment Manager
Factor75
09.2024 - Current
- Coordinated daily fulfillment workflows to ensure accurate order picking, packing, and shipping.
- Collaborated with operations teams to support efficient handoff between production and fulfillment.
- Evaluated employee performance regularly, providing constructive feedback for growth opportunities as well as recognition for achievements accomplished at work.
- Managed budget effectively, ensuring cost savings without compromising quality or customer experience.
- Fostered a culture of teamwork among staff members which led to heightened collaboration, improved morale, and reduced employee turnover rates.
- Spearheaded technology upgrades that streamlined operations, improved productivity, and enhanced overall efficiency within the fulfillment center.
Specimen Processing Technician
Biomat U S A
03.2023 - 03.2024
- Verified sample integrity, requisition accuracy, and donor information before laboratory submission.
- Received, labeled, and prepared specimens for testing following strict chain-of-custody procedures.
- Centrifuged, aliquoted, and sorted specimens using standard processing equipment and safety protocols.
- Logged specimen data into laboratory systems to maintain traceability and documentation accuracy.
- Provided exceptional customer service to medical professionals and patients alike, addressing any concerns or questions related to specimen processing in a timely and professional manner.
- Assisted with the training of new technicians, sharing best practices for efficient and error-free processing techniques.
- Maintained strict confidentiality of patient information in accordance with HIPAA regulations, ensuring data integrity throughout the processing procedure.
Area Manager
Amazon
11.2020 - 08.2022
- Coached hourly associates on process adherence, performance expectations, and operational procedures.
- Monitored labor, throughput, and backlog trends to balance staffing and workload.
- Analyzed shift data to identify bottlenecks and improve process consistency.
- Directed daily fulfillment workflows to maintain safety, quality, and productivity standards.
- Reviewed operational metrics to drive continuous improvement and support team performance.
- Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles.
Education
No Degree - Cybersecurity
University of Phoenix
Tempe, AZAssociate of Applied Science - Medical Assistant
Brown Mackie College
Phoenix04-2012
Skills
- Logistics management
- Warehouse operations
- Inventory monitoring
- Quality assurance
- Root-cause analysis
- Staff training
- Problem-solving
- Critical thinking
- Analytical skills
- Multitasking
- Data analysis
- Problem-solving abilities
Timeline
Fulfillment Manager
Factor75
09.2024 - Current
Specimen Processing Technician
Biomat U S A
03.2023 - 03.2024
Area Manager
Amazon
11.2020 - 08.2022
No Degree - Cybersecurity
University of Phoenix
Associate of Applied Science - Medical Assistant
Brown Mackie College