Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Waylon Duncan

Desoto,TX

Summary

Flexible Student Worker possessing outstanding computer competency and excellent attention-to-detail. Organized and helpful individual committed to fostering and sustaining strong relationships with coworkers and customers. Driven to succeed and attain targets.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Online Grocery Services(OGP)

Walmart Supercenter
Cedar Hill, TX
12.2022 - Current
  • Developed strategies to improve customer satisfaction ratings with online grocery services.
  • Provided customer support for technical issues related to the online ordering process.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.

EPJ Operator/shift Leader

Amazon warehouse
Lancaster, TX
12.2021 - 11.2022
  • Taught new employees machine operation techniques and important business procedures.
  • Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
  • Rotated among various workstations, performing work necessary to meet production needs.

Sales Representative

Premium retail services
Midlothian, TX
02.2020 - 11.2020
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

Education

Associate of Applied Science - Medical Radiologic Technology

Brookhaven College
05.2024

high school diploma - STEM Student

Desoto High School
DeSoto, TX
05.2021

Skills

  • Sales Background
  • Highly Motivated
  • Problem-solving
  • Adaptable
  • Leadership
  • Claims Processing
  • Report Writing
  • Data Analysis

Certification

  • Catastrophe Fire Independent Certification Estimatic Exam Section 2
  • Catastrophe Fire Independent Broadcast and Policy Exam Section 1
  • STATE FARM AUTO COURSE
  • California Fair Claims Settlement Practices Regulations
  • Licensed all-lines adjuster, 9/26/23

Timeline

Online Grocery Services(OGP)

Walmart Supercenter
12.2022 - Current

EPJ Operator/shift Leader

Amazon warehouse
12.2021 - 11.2022

Sales Representative

Premium retail services
02.2020 - 11.2020

Associate of Applied Science - Medical Radiologic Technology

Brookhaven College

high school diploma - STEM Student

Desoto High School

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Waylon Duncan