Waylon Miesell
Auburn,GA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
I'm a father, husband, business owner, and a Catholic with a core desire to lead a life worth imitating. My primary strength is my ability to rise to the occasion and face what is in front of me. If given the opportunity, I will prove my worth by my actions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Owner/Operator
Holy Smokes Chimney Sweeps LLC
Auburn, Georgia
10.2020 - Current
- Set pricing structures according to market analytics and emerging trends.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Led startup and creation of operational procedures and workflow planning.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Developed and implemented successful sales strategies to meet business goals.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
- Hired and trained new department managers to increase team oversight and productivity.
- Coordinated with technical and IT teams to develop company website and create online advertisements.
- Kept records for production, inventory, income and expenses.
- Determined pricing for products or services based on costs and competition.
- Interviewed, trained and supervised employees.
- Resolved issues quickly through meticulous research and quick decision-making.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Conferred with customers to understand needs and finalize purchase orders.
- Kept up-to-date on regulatory changes affecting business operations.
- Developed business from ground up and prepared records and operations for smooth handover to new owners.
- Improved company's quality and productivity by streamlining systems and processes.
Head Technician
A Advanced Chimney Service
Winder , GA
05.2018 - 01.2020
- Followed safety practices to safeguard against injury and damage to property.
- Troubleshot systems and equipment and ran tests to make effective recommendations.
- Managed quality control and maintained high level of customer satisfaction.
- Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
- Adjusted or modified equipment to enhance equipment performance or to respond to customer requests.
- Inspected and validated repairs before delivery.
- Utilized hand tools and epoxy to safely splice cables.
- Utilized Safety fall equipment to ensure jobs were performed to OSHA standards.
- Performed Inspections on chimneys and fireplaces.
- Completed a wide variety of duties including but not limited to Installing Fireplaces and flue liners, setting up scaffolding, operating boom lifts, and completing all related work according to NFPA 211 codes and guidelines.
Sales Representative
Lacks furniture
Brownsville, TX
02.2017 - 09.2018
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Contacted new and existing customers to outline benefits of products.
- Fostered relationships with customers to expand customer base and retain business.
- Created successful strategies to develop and expand customer sales.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Monitored customer order process and addressed customer issues.
- Demonstrated product features to align with customer needs.
- Adhered to company initiatives and achieved established goals.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Improved overall customer purchasing experiences to promote steady revenue.
- Used CRM database to track referral and appointment data.
- Leveraged CRM system to manage sales activities and track sales performance.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
- Operated register, handled cash and processed credit card transactions.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Reset store displays for special events and seasonal merchandise changes.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Youth Leader
First United Methodist Church
Junction, TX
03.2013 - 04.2014
- Led discussions and facilitated games and activities to demonstrate values and morality.
- Mentored, instructed and supervised participating youths through collaborative efforts with like-minded, creative and inspirational team members.
- Organized and participated in fundraisers to financially support youth program.
- Coordinated and led meetings to provide opportunities for youth to discuss various aspects of lives in safe, supportive environment.
- Fostered relationships with students, and provided counseling on personal and spiritual issues.
- Supported older youth in making positive behavior choices and took appropriate disciplinary measures.
- Organized various outings and activities to promote Christian fellowship.
- Promoted positive interactions between volunteers and older youth by strictly following safety guidelines.
- Developed relationships with parents through active participation in planned activities and regular communication.
- Collaborated with youth pastors to establish program objectives and achieve outcome goals.
- Planned and led weekly Bible study meetings and facilitated group activities for teenagers.
- Educated and inspired church youth about Bible based instruction regarding issues facing young Christian people.
- Promoted youth group resources through printed marketing material, email newsletters and social media campaigns.
- Supported student ministries by teaching about Bible stories and linking themes to current events.
Education
GED -
Howard College
Big Spring, TX10.2013
Skills
- Maintenance and Repair
- Organization
- Time Management
- Team Building
- Customer Relations
- Team Management
- Verbal Communication
- Written Communication
- Multitasking
- Self-Directed
- Task Prioritization
- Analytical
- Almost Fluent in [Spanish]
Websites
Certification
- Certified Chimney professional, CSIA 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You have power of your mind-not outside events. realize this, and you will find strength
Marcus Aurelius
Timeline
Owner/Operator
Holy Smokes Chimney Sweeps LLC
10.2020 - Current
Head Technician
A Advanced Chimney Service
05.2018 - 01.2020
Sales Representative
Lacks furniture
02.2017 - 09.2018
Youth Leader
First United Methodist Church
03.2013 - 04.2014
GED -
Howard College
- Certified Chimney professional, CSIA 2023
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