Wayne Brown
Orange Park,FL
Summary
Dedicated individual with extensive experience in the transportation industry. Proven ability to navigate complex routes and challenging traffic conditions. Skilled in maintaining detailed log books and providing superior customer service. Diligent professional with experience in route planning and analysis, shipping/receiving and logistics. Frequently praised as efficient by peers, I can be relied upon to help your team achieve its goals. Skilled in operating a variety of tools, machinery, and equipment for both indoor and outdoor projects. Experienced in carrying out general labor duties, including loading and unloading materials, demolition, and site preparation. Possesses a valid driver's license and a strong work ethic.
Overview
11
11
years of professional experience
Work History
Team Leader Manager
Insteel Wire Products
12.2019 - Current
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Led employee relations through effective communication, coaching, training, and development.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Quality Control Inspector
Adcom Wire
01.2015 - Current
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs
- Worked directly with customers to assess damage and incompleteness of orders
- Loaded and secured items in trucks to avoid damage to parcels during delivery
- Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents
- Upheld high standards of professionalism and discretion when working with high-value clients
- Checked in with dispatch service and updated with current location
- Generated consistent referrals and repeat business by providing friendly and fast service
- Communicated with production team members about quality issues
- Performed visual inspections and non-destructive tests where appropriate
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems
- Evaluated components and final products against quality standards and manufacturing specifications
- Used Tool to inspect quality of products, taking note of functionality, appearance and other specifications
- Conducted Type tests to evaluate comprehensive quality of Type products, noting results in Software and marking or removing defective items
- Checked color, shape, texture and grade of products and materials against established templates, charts and samples
- Examined Products for defects or issues, reported problems quickly and maintained high levels of accuracy
- Performed daily inspection rounds throughout facilities to check on all equipment and machinery
- Repaired faults, reassembled products and completed additional tests
- Verified information on permits and contracts for projects to assess compliance with legal requirements.
Education
GED - undefined
Baldwin Junior High School
Baldwin, MI01.2005
Skills
Performance Tracking and Evaluations
Personal Information
Driving License: valid
Heavy equipment crane experience .
Heavy Equipment Kalyan and crane experience. Fork lift and production machinery.
Timeline
Team Leader Manager
Insteel Wire Products
12.2019 - Current
Quality Control Inspector
Adcom Wire
01.2015 - Current
GED - undefined
Baldwin Junior High School