Summary
Overview
Work History
Education
Skills
Drummer & Strength Training
Timeline
Generic

Wayne Capone

Ridge,NY

Summary

Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. [Number] years of progressive IT experience.

Overview

42
42
years of professional experience

Work History

Business Intelligence System Administrator

1800Flowers.com
07.1992 - 03.2024
  • Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
  • Provisioned new software and hardware for use, following established security policies.
  • Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
  • Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
  • Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
  • Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to endusers.
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.

Business Basic Programmer Consultant

Capone's Business Systems
04.1985 - 07.1992
  • Contributed to the continuous improvement of internal tools by developing new features or enhancing existing ones according to team needs.
  • Identified and resolved system bugs, contributing to increased application stability and reliability.
  • Refined database structures for optimal query performance, resulting in faster data retrieval times for end users.
  • Conducted comprehensive testing for both functionality and compatibility across various devices and platforms.
  • Assisted in troubleshooting critical production issues under tight deadlines while maintaining clear communication with stakeholders.
  • Improved software performance by optimizing algorithms and implementing efficient coding techniques.
  • Analyzed, reviewed and revised programs to increase operating efficiency.

Business Basic Programmer

Valid Data Inc.
06.1982 - 03.1985
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Collaborated with team to determine application requirement specifications.
  • Identified opportunities for process improvement, leading to a more efficient development cycle.
  • Designed intuitive graphical user interfaces to improve user experience.
  • Increased user satisfaction with application performance by conducting thorough analyses of end-user requirements.
  • Technical Support for our customers both during business hours and after hours.

Education

Bachelor of Science - Computer Science and Programming

Hofstra University
Hempstead, NY
05.1981

Associate of Arts - Computer And Information Sciences

Suffolk Community College
Selden, NY
05.1979

Skills

  • System Upgrades
  • System monitoring
  • Technical Support
  • System updates
  • Software Installation
  • IT Documentation
  • Configuration Management
  • Performance Testing

Drummer & Strength Training

Life long passion for music and the drums. I have been playing with my church worship team since 2003..

Former competitor in powerlifting competitions; and continue to train to maintain my strength.

Timeline

Business Intelligence System Administrator

1800Flowers.com
07.1992 - 03.2024

Business Basic Programmer Consultant

Capone's Business Systems
04.1985 - 07.1992

Business Basic Programmer

Valid Data Inc.
06.1982 - 03.1985

Bachelor of Science - Computer Science and Programming

Hofstra University

Associate of Arts - Computer And Information Sciences

Suffolk Community College

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Wayne Capone