WAYNE DARRINGTON
CUSTOMER SERVICE
Las Vegas,NV
Summary
Driven and resourceful administrative professional with 15+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
15
15
years of professional experience
Work History
Senior Administrative Assistant
UPS
05.2021 - Current
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Created and updated records and files to maintain document compliance.
- Offered technical support and troubleshot issues to enhance office productivity.
- Managed electronic records database and handled all file requests.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
Account Manager
WebMD.com
01.2020 - 05.2021
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
On-Campus Specialist
FedEx Office
03.2008 - 01.2020
- Promoted mission, vision and culture of school to prospective students to increase enrollment.
- Supported campus events to increase student engagement and promote campus-wide initiatives.
- Collaborated with student and faculty teams to develop strategies for student outreach.
Education
Bachelor of Science - Mass Communications
University of Nevada - Las Vegas
Las Vegas, NV05.2011
Skills
- Marketing
- Database Organization
- Spreadsheets
- Presentation Development
- Performance Improvement
- Document and File Management
- Strategic Planning
- Mail Management
- Merchandising
- Typing Proficiency
- Data Entry Documentation
- Excel Spreadsheets
- Microsoft SharePoint
- Kronos Timekeeping
- Microsoft Office
- Schedule Management
- Business Writing
- Project Planning
- CRM Software
Timeline
Senior Administrative Assistant
UPS
05.2021 - Current
Account Manager
WebMD.com
01.2020 - 05.2021
On-Campus Specialist
FedEx Office
03.2008 - 01.2020
Bachelor of Science - Mass Communications
University of Nevada - Las Vegas
Similar Profiles
Viet PhamViet Pham
Supervisor at UPSSupervisor at UPS
Zion HarvinZion Harvin
Air Ramp Person at UPSAir Ramp Person at UPS
ANDREW ZANCAANDREW ZANCA
Supervisor at UPSSupervisor at UPS
Dave ColemanDave Coleman
Preloader at UPSPreloader at UPS
Anthony CervantesAnthony Cervantes
Server Assistant at Mastros Ocean ClubServer Assistant at Mastros Ocean Club