Tony Wayne Davis II
Garfield,AR
Summary
Experienced with technical diagnostics and system maintenance. Utilizes problem-solving skills to ensure optimal equipment functionality. Strong understanding of collaborative teamwork and efficiency improvements.
Overview
33
33
years of professional experience
Work History
Customer Engineer
NCR Corporation
Duluth, GA
08.2019 - Current
- Diagnosed and resolved hardware and software issues for point of sale systems.
- Installed, configured, and maintained various POS equipment and peripherals.
- Conducted regular maintenance checks to ensure optimal performance of all POS systems.
- Improved system efficiency by troubleshooting and repairing POS hardware and software issues.
- Enhanced customer satisfaction by providing timely and accurate technical support for POS systems.
- Managed multiple simultaneous service requests with excellent organizational skills and attention to detail, ensuring prompt completion without sacrificing quality.
Premises Technician
AT&T Inc.
Springdale, AR
12.2014 - 08.2019
- Educated customers on how to use internet and television service.
- Installed and repaired internet and television equipment.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
- Provided and repaired internet and television service using cat5, coaxial cable, and fiber optic cable.
- Practiced safe driving habits
Finish Department Trainer
Superior Industries International Inc.
Rogers, AR
09.1998 - 10.2014
- Coordinated efforts of team members.
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
- Managed quality assurance program including on site evaluations and internal audits.
- Worked with management to resolve quality problems, improve operations and provide exceptional product.
- Performed various administrative functions, including filing paperwork and bookkeeping.
- Administered routine cleaning and maintenance on various components of coating system.
- Identified all surface defects and made appropriate corrections to conform to paint finish specifications.
- Applied proper coating techniques to achieve proper thickness and high-quality finish.
- Loaded and unloaded [Type] parts from conveyor line using proper methods and ensuring quality paint finish.
- Performed titration measurements on wash tanks, inspected spray guns and replaced worn parts to ensure that tools were working correctly.
- Led crew of [Number] painters and provided mentoring to each, offering assistance wherever needed.
- Kept all work areas properly cleaned, disposed of debris and packed up materials.
- Provided supervisor with daily status report on all job tasks and workers’ duties.
- Inspected completed work to ensure that it met very strict guidelines and highest quality standards.
- Applied chemical solutions and used polishing machines to clean all installation surfaces, equipment, tools, work sites and storage areas.
- Prepared and administered preventative maintenance work orders.
- Supported technicians in equipment maintenance and repair.
- Followed company procedures to maintain work environment in neat and orderly condition.
Stocker
Walmart
Springdale, AR
12.2009 - 08.2012
- Alternated goods in inventory by observing “first in, first out” approach to keep shelves organized and properly stocked.
- Helped customers locate desired items.
- Changed sales floor signs to show current pricing and support product promotions.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Maintained neat, orderly and safe work space.
Newspaper Carrier
Arkansas Democrat-Gazette Inc.
Springdale, AR
10.2007 - 12.2009
- Picked up newspapers from main facility and loaded into vehicle in preparation for deliveries.
- Established long-term customer relationships through prompt and courteous service.
Bradley Linebacker Crewmember
United States Army
Ft. Bliss, TX
04.1998 - 12.1998
New Steel Warehouse Crew
Rogers Iron & Metal Corp
Rogers, AR
07.1995 - 02.1998
- Operated all heavy machinery in safest manner to avoid injuries and accidents.
- Cut steel pieces using metal shears and torches.
- Monitored inventory and reported items to be restocked.
- Followed standards and procedures to maintain safe work environment.
- Operated equipment such as forklifts and overhead hoist.
- Accurately read, understood, and carried out written instructions.
Crew Member
Taco Bell
Rogers, AR
06.1993 - 07.1995
- Assembled food orders while maintaining appropriate portion control.
- Performed shift change tasks each day to keep store efficient and neat.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Pleasantly and courteously interacted with customers to deliver quality service..
- Accurately counted back change on cash transactions to align with register readouts and balanced cash till.
Education
High School Diploma - undefined
Rogers Heritage High School
Rogers, ARSkills
- Cat5 Wiring and installation
- Coax Wiring and installation
- Fiber optics Wiring and installation
- Troubleshooting problems
- Customer relationship building
- Basic computer skills
- GPS and route planning
- Vehicle inspections
- Safety and compliance
- Safe vehicle operation
- Sprayer experience
- Respirator use
- Team oversight
- Team player
- Forklift operation
- Warehouse operations
- Assembly line experience
- Hardware installation
- Hardware maintenance
- Peripheral setup
- POS troubleshooting
- Problem-solving
Timeline
Customer Engineer
NCR Corporation
08.2019 - Current
Premises Technician
AT&T Inc.
12.2014 - 08.2019
Stocker
Walmart
12.2009 - 08.2012
Newspaper Carrier
Arkansas Democrat-Gazette Inc.
10.2007 - 12.2009
Finish Department Trainer
Superior Industries International Inc.
09.1998 - 10.2014
Bradley Linebacker Crewmember
United States Army
04.1998 - 12.1998
New Steel Warehouse Crew
Rogers Iron & Metal Corp
07.1995 - 02.1998
Crew Member
Taco Bell
06.1993 - 07.1995
High School Diploma - undefined
Rogers Heritage High School