Summary
Overview
Work History
Education
Skills
Timeline
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Wayne Golphin

Cleveland,OH

Summary

Proven leader with a track record of enhancing lead generation by over 30% at Berry Global Group Inc through targeted content strategies and personalized email campaigns. Adept at multitasking and a fast learner, I excel in driving customer service excellence and team management. My experience includes boosting product sales through innovative bakery display arrangements at Nature’s Bakery.

Overview

9
9
years of professional experience

Work History

Lead

Berry Global Group Inc
01.2016 - 07.2023
  • Boosted lead generation with targeted content creation and distribution across multiple channels.
  • Established a consistent brand voice across all touchpoints, enhancing overall recognition in target markets.
  • Enhanced customer engagement through the development of personalized email marketing campaigns.
  • Onboarded new team members and coached personnel in marketing tasks.

Bakery Clerk

Nature’s Bakery
08.2014 - 01.2016
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.

Education

Diploma -

John Adams High School
Cleveland, OH

Skills

Driving

Great Customer Service

Management skills

Fast Learner

Multitasker

Maintenance

Timeline

Lead

Berry Global Group Inc
01.2016 - 07.2023

Bakery Clerk

Nature’s Bakery
08.2014 - 01.2016

Diploma -

John Adams High School

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Wayne Golphin