Guided customers in product selection, addressing inquiries to enhance shopping experience.
Fostered positive customer interactions, delivering professional and courteous support for sales and service needs.
Collaborated with team members to improve customer service.
Provided cash register operations and handled customer payments.
Ensured cleanliness and organization of store shelves to maintain appealing shopping environment.
Adapted to fast-paced retail environment, responding quickly to customer needs and changes in inventory.
Measured and portioned ingredients precisely for menu items, ensuring consistency in food quality.
Construction Worker
Brair Team Construction
Sanford
06.2021 - 08.2024
Operated heavy machinery to complete excavation and foundation tasks.
Installed sewer, water or storm drain pipes using pipe-laying machinery or laser guidance equipment.
Positioned heavy materials using cranes and hoists on construction sites.
Inspected work areas for safety issues, ensuring compliance with safety standards.
Understood how to operate and maintain job site equipment safely and for maximum productivity.
Coordinated onsite activities with workers to streamline task completion.
Collaborated with team members to meet project timelines and enhance workflow.
Superintendent
Housing Visions
Elmira
01.2016 - 06.2018
Completed building housing complex, then transitioned to Superintendent, addressing all maintenance calls and tenant property concerns.
Oversaw daily site operations and coordinated project schedules to ensure timely project delivery.
Managed subcontractors, ensuring adherence to safety regulations and quality standards.
Trained and mentored staff on best practices and safety protocols.
Plumbing/Heating Assistant
O’Connor Plumbing & Heating
Elmira
01.2010 - 01.2017
Performed general repairs on plumbing and heating equipment, including hot water heaters, furnaces, and piping, ensuring optimal functionality and safety.
Coordinated scheduling for plumbing and heating service appointments.
Assisted technicians with tool preparation and job site organization.
Managed customer inquiries through phone and email communication.
Windshield Installer
Windshield Installation Network
Horseheads
06.2008 - 01.2011
Duties: remove and install windshield in private and corporate owned vehicles, use of hand and power tools, provide excellent customer service, maintain a proficient attitude and appearance on the job, operated pallet jack, forklift, and ceiling cranes
Installed windshields with precision using specialized tools and techniques.
Ensured high-quality service by following safety protocols and guidelines.
Collaborated with team members to streamline installation processes effectively.
Shift Manager
Arby’s
Elmira
02.2005 - 08.2007
Managed customer service inquiries, resolved complaints, and prepared foods to ensure order accuracy.
Supervised daily operations to ensure smooth restaurant functionality.
Trained and mentored team members on service standards and procedures.
Managed inventory levels to maintain stock and minimize waste.
Assembly Line Worker
Ingersoll Rand
Athens
04.2001 - 05.2005
Supervised staff and managed inventory for pet department.
Assembled components using hand tools and machinery according to specifications.
Maintained clean and organized workstations to ensure safety and efficiency.
Inspected finished products for quality assurance and adherence to standards.