Wayne Keller
Fort Myers,Florida
Summary
Customer-oriented General Manager with decades of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
23
23
years of professional experience
1
1
Certification
Work History
General Manager & Chef
Shanna Key Irish Pub & Grill
Key West, FL
05.2016 - 02.2022
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Partner/General Manager/Chef
Finnegan's Wake Irish Pub & Eatery
Key West, FL
02.1997 - 06.2014
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed monthly specials, trained FOH & BOH with all food & beverage related items along with safety guidelines
- Booked entertainment and was in charge of marketing
- Responsible for all special events including St. Patrick's Day, weddings, parties, etc.
- Responsible for all ordering for BOH & FOH
- Worked with local media with live interviews, cooking shows, and helping local charitable organizations in fundraising
Education
Film & Literature
University of North Florida
Jacksonville, FLAssociate of Arts - General Literature
St John's River Community College
Orange Park, FL07.1994
Skills
- Collaborative Relationships
- Special Events and Catering
- Standards Compliance
- Proper Storage Procedures
- Profit Target Achievement
- Vendor Relationships
- Cleaning and Sanitation
- Supply Estimates
- Recipe Development
- Large-Scale Events Planning
- Food Preparing, Plating and Presentation
- High-Volume Environments
Affiliations
Member of the following charities in the Florida Keys:
Autism Society of The Florida Keys ( active member assisting in fund raising)
Fringe Theatre (writer, actor, stage hand)
Bahama Village Music Program (previously conducted drum lessons to children free of charge)
Donor to Key West Shrine Club (children in need of health care)
Certification
Florida Food Manager Certificate for over 25 years
Published Writer & Musician
I have written for the stage and had my play travel from Florida to Canada. I made a film and documentary while I was in college. Also while in college, I started a Creative Writers Club. I am also a published lyricist and drummer.
Timeline
General Manager & Chef
Shanna Key Irish Pub & Grill
05.2016 - 02.2022
Partner/General Manager/Chef
Finnegan's Wake Irish Pub & Eatery
02.1997 - 06.2014
Film & Literature
University of North Florida
Associate of Arts - General Literature
St John's River Community College
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