Wayne Lawrence Jr.
Morristown,NJ
Summary
To obtain employment that that enables me to use my customer service skills and team collaboration in a remote or in-person setting. I am a detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Bringing Value to any company looking to hire a dedicated, growth minded professional who strives to excel in every role.
Overview
10
10
years of professional experience
Work History
Sports Coach
Head to Toe
08.2023 - Current
- Taught Children ages 1-10 the fundamentals of how to play various sports such as basketball, soccer, gymnastics.
- Promoted sportsmanship, teamwork, and positive attitudes among athletes both on and off the field.
- Designed specialized strength and conditioning programs tailored to each childs needs, contributing to improved overall physical fitness and understanding of the sport.
- Promoted proper stretching, warmups and conditioning exercises.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Offered constructive feedback to help reach goals.
- Developed relationships with the children to provide ongoing support and encouragement.
Driver
Door Dash
01.2019 - Current
- Delivered packages to customers in a timely and efficient manner.
- Delivered food orders promptly and accurately, ensuring customer satisfaction and service quality.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Communicated effectively with customers regarding order status, enhancing overall delivery experience.
- Delivered goods and products to customer on time and in excellent condition.
Tennis Instructor
Center Court Sports Complex
08.2022 - 09.2024
- Developed and implemented creative drills and exercises to help students improve their tennis skills.
- Organized and supervised individual, group, and team practices.
- Analyzed student performance during practice sessions to determine areas of improvement.
- Taught children how to develop their athletic skills.
- Instructed players on proper techniques for serving, volleying, lobbing, and hitting ground strokes.
- Explained and demonstrated basic and advanced tennis techniques to team members.
Member Service Associate
Lifetime Athletic Club
12.2016 - 08.2022
- Greeted members and answered questions in a friendly and professional manner.
- Provided assistance with account maintenance, deposits, withdrawals and other banking needs.
- Resolved customer inquiries and complaints promptly and efficiently.
- Verified member identity using valid identification documents.
- Ensured compliance with all applicable laws, regulations and policies concerning operations of the financial institution.
- Developed training materials for staff development, enhancing onboarding processes and fostering a culture of continuous improvement.
- Managed member accounts, ensuring accurate record-keeping and prompt assistance with any issues.
Prep Cook
Tabor Road Tavern
01.2016 - 01.2019
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Followed recipes to prepare meals according to customer specifications.
- Stocked kitchen with necessary supplies, including food items and utensils.
- Monitored inventory levels of all kitchen items and placed orders when needed.
- Assisted chefs in executing menu items during service, ensuring timely delivery and high-quality presentation.
Exam Technician
Lenses Crafters
02.2016 - 08.2017
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Operated precision equipment to fabricate and assemble optical lenses.
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
- Handled patient insurance.
- Tested patients eyes.
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Conducted quality control inspections on lens products to ensure compliance with standards.
Education
Some College (no - Digital Media, Business Administration
County College of Morris
Randolph, NJ06-2020
High School Diploma - Culinary arts, Digital Media
Morris County Vocational School
Denville, NJ06.2016
Skills
- Customer Communication
- Word, Excel, Powerpoint, Google Slides
- Expert in Adobe Photoshop, Final Cut Pro, iMovie, Logic Pro, Social media
- Experience in administrative fitness and eye healthcare services
- Sales strategy development
- Clean Driving Record
- Verbal and Written Communication
- Attention to Detail
- Customer Relationships
- Time Management Skills
- Problem-Solving
- Building Customer Relationships and Loyalty
- Inventory Management
- Teamwork and Collaboration
- Customer Service
- Physical conditioning
- Positive reinforcement
- Player development
- Group leadership
- Cargo Handling
Timeline
Sports Coach
Head to Toe
08.2023 - Current
Tennis Instructor
Center Court Sports Complex
08.2022 - 09.2024
Driver
Door Dash
01.2019 - Current
Member Service Associate
Lifetime Athletic Club
12.2016 - 08.2022
Exam Technician
Lenses Crafters
02.2016 - 08.2017
Prep Cook
Tabor Road Tavern
01.2016 - 01.2019
Some College (no - Digital Media, Business Administration
County College of Morris
High School Diploma - Culinary arts, Digital Media
Morris County Vocational School
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