I am an upbeat professional with a long history of exceeding both client and manager expectations. Knowledgeable troubleshooter with strong time management, organizational and problem-solving skills who regularly operates in high-pressure, fast paced environments while maintaining a smooth and level-headed manner focused on customer satisfaction and client/company relationship management.
I regularly demonstrate my ability to complete tasks accurately despite interruptions and competing demands. When dealing with dissatisfied clients, I remain calm, composed, and capable of increasing client satisfaction through acknowledgment, decisive communication and focused solutions.