Wayne Madison
Veolia Water North America
Vallejo,CA
51
Years of experience
Results-driven Project Support Coordinator with a proven track record in optimizing service delivery, enhancing team efficiency, and managing client relationships. Committed to streamlining communication and ensuring regulatory compliance.
Work History
Project Support Coordinator
18 Years 11 Months- Coordinated service delivery among various teams to enhance operational efficiency.
- Developed and maintained client relationships to ensure satisfaction and retention.
- Managed scheduling and resource allocation for project implementation and support services.
- Streamlined communication processes between departments to improve response times.
- Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
- Fostered partnerships with local service providers to enhance resource networks available to clients in need of specialized assistance or referrals.
- Conducted thorough assessments to identify client needs and develop appropriate support interventions, resulting in improved client outcomes.
- Served as an advocate for clients within the community, working closely with external partners to facilitate access to resources and supports.
- Enhanced team efficiency through facilitating regular meetings, sharing updates, and discussing strategies for improved service delivery.
- Provided ongoing training to staff members on best practices in care coordination, promoting professional development and fostering a knowledgeable workforce.
- Maintained and verified accuracy of records and generated miscellaneous reports.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Construction Foreman
10 Years 2 Months- Supervised daily operations to ensure adherence to safety protocols and project specifications.
- Coordinated crew schedules, optimizing resource allocation for efficient workflow execution.
- Mentored junior staff on construction techniques and safety measures, enhancing team performance.
- Evaluated project progress and implemented corrective actions to meet deadlines effectively.
Park Ranger Supervisor
22 Years 4 Months- Supervised daily operations of park staff to ensure efficient workflow and high-quality visitor experiences.
- Developed and implemented training programs for new rangers, enhancing team effectiveness and safety awareness.
- Coordinated conservation initiatives, promoting biodiversity and environmental stewardship within park boundaries.
- Oversaw maintenance of park facilities, ensuring compliance with safety regulations and maintaining public access standards.
Education
Bachelor of Science - Parks And Recreation
Skills
Appointment scheduling
Project management
Data entry
Documentation and recordkeeping
Vendor management
Timeline
Project Support Coordinator
Veolia Water North America
11.2007 - CurrentRead More
Construction Foreman
Pacific Liners Incorporated
09.1997 - 11.2007Read More
Park Ranger Supervisor
Solano County Park Department
04.1975 - 08.1997Read More
University of California At Chico
Bachelor of Science from Parks And Recreation
Read More