Wayne Madison
Veolia Water North America
Vallejo,CA
51
years of professional experience
Results-driven Project Support Coordinator with a proven track record in optimizing service delivery, enhancing team efficiency, and managing client relationships. Committed to streamlining communication and ensuring regulatory compliance.
Work History
Project Support Coordinator
18 Years 9 Months- Coordinated service delivery among various teams to enhance operational efficiency.
- Developed and maintained client relationships to ensure satisfaction and retention.
- Managed scheduling and resource allocation for project implementation and support services.
- Streamlined communication processes between departments to improve response times.
- Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
- Fostered partnerships with local service providers to enhance resource networks available to clients in need of specialized assistance or referrals.
- Conducted thorough assessments to identify client needs and develop appropriate support interventions, resulting in improved client outcomes.
- Served as an advocate for clients within the community, working closely with external partners to facilitate access to resources and supports.
- Enhanced team efficiency through facilitating regular meetings, sharing updates, and discussing strategies for improved service delivery.
- Provided ongoing training to staff members on best practices in care coordination, promoting professional development and fostering a knowledgeable workforce.
- Maintained and verified accuracy of records and generated miscellaneous reports.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Construction Foreman
10 Years 2 Months- Supervised daily operations to ensure adherence to safety protocols and project specifications.
- Coordinated crew schedules, optimizing resource allocation for efficient workflow execution.
- Mentored junior staff on construction techniques and safety measures, enhancing team performance.
- Evaluated project progress and implemented corrective actions to meet deadlines effectively.
Park Ranger Supervisor
32 Years 5 Months- Supervised daily operations of park staff to ensure efficient workflow and high-quality visitor experiences.
- Developed and implemented training programs for new rangers, enhancing team effectiveness and safety awareness.
- Coordinated conservation initiatives, promoting biodiversity and environmental stewardship within park boundaries.
- Oversaw maintenance of park facilities, ensuring compliance with safety regulations and maintaining public access standards.
Education
Bachelor of Science - Parks And Recreation
Skills
Appointment scheduling
Project management
Data entry
Documentation and recordkeeping
Vendor management
Timeline
Project Support Coordinator
Veolia Water North America
11.2007 - CurrentRead More
Construction Foreman
Pacific Liners Incorporated
09.1997 - 11.2007Read More
Park Ranger Supervisor
Solano County Park Department
04.1975 - 09.2007Read More
University of California At Chico
Bachelor of Science from Parks And Recreation
Read More