Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Wayne Phillips

Orlando,FL

Summary

Results-driven individual with a solid background in service and installation. Skilled in troubleshooting technical issues and upselling products, consistently achieving high customer satisfaction and minimizing service disruptions.

Overview

45
45
years of professional experience
1
1
Certification

Work History

Service and Installation

Assa Abloy
Orlando, FL
05.2021 - 02.2026

installationEnhanced customer satisfaction by providing exceptional banquet service and timely food delivery.

  • Minimized service disruptions by swiftly troubleshooting and resolving technical issues encountered during installations.
  • Delivered outstanding customer service by addressing client concerns promptly and professionally throughout the installation process.
  • Ensured customer satisfaction by providing timely and efficient installation services.
  • Servicing and installation of all automatic door manufacturers AAADM certified

Service and Installation

DCI/Door Control Inc.
06.2001 - 05.2021
  • Established strong relationships with clients through professional communication and top-quality service delivery during installations.
  • Delivered prompt and courteous service by attentively listening to guest preferences and accommodating their needs accordingly.
  • Service and installation of all automatic door manufacturers AAADM certified

Service and Installation

Aldoors Of Florida
Orlando, FL
06.1991 - 04.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Service and installation of all automatic door manufacturers. Manuel door service and installation. AAADM certified

Night Auditor

Gateway Inn
Orlando, FL
06.1989 - 05.1991
  • Reconciled nightly financial reports to ensure accuracy and compliance with accounting standards.
  • Managed guest check-ins and check-outs efficiently during peak hours.
  • Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.

Navigator

U.S. Navy
Jacksonville, FL
04.1981 - 04.1989

Navigated complex maritime environments using advanced navigation systems and tools.

  • Collaborated with cross-functional teams to develop and implement tactical navigation strategies.
  • Analyzed navigational data to optimize mission routes and enhance operational efficiency.
  • Mentored junior navigators, fostering skill development and knowledge transfer within the team.

Shipboard security- nuclear weapons security Department of corrections- US navy

Education

High School Diploma -

Edgewater High School
Orlando,

Skills

  • Product and service solutions
  • Service and supply support
  • Networking and business development
  • Upselling products and services

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Certification

AAADM certified

Languages

English

Timeline

Service and Installation

Assa Abloy
05.2021 - 02.2026

Service and Installation

DCI/Door Control Inc.
06.2001 - 05.2021

Service and Installation

Aldoors Of Florida
06.1991 - 04.2021

Night Auditor

Gateway Inn
06.1989 - 05.1991

Navigator

U.S. Navy
04.1981 - 04.1989

High School Diploma -

Edgewater High School
Wayne Phillips