Summary
Overview
Work History
Education
Skills
Timeline
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Wayne Waker

Danville,VA

Summary

Driven Quality Associates from Grifols Biomat USA, adept in Quality Management Systems and team collaboration, significantly enhanced product quality and customer satisfaction through rigorous inspection processes and effective problem-solving. Trained in CAPA management and safety procedures, showcasing a strong blend of technical expertise and interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

17
17
years of professional experience

Work History

Quality Associates

Grifols Biomat USA
11.2014 - Current
  • Improved product quality by implementing rigorous inspection processes and providing feedback to production teams.
  • Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
  • Reduced production downtime by identifying potential issues early and working with cross-functional teams to implement corrective actions.
  • Collaborated with manufacturing teams to optimize production processes for improved quality and efficiency.
  • Developed comprehensive reports detailing quality metrics, trends, and recommendations for management review.
  • Maintained accurate records of all quality-related activities, ensuring compliance with regulatory requirements.
  • Assisted in supplier evaluations, ensuring high-quality materials were sourced from reliable vendors.
  • Trained new Quality Associates on company policies, procedures, and best practices to ensure consistent performance across the team.
  • Performed routine equipment calibrations, ensuring accurate measurements were obtained consistently throughout testing processes.
  • Maintained open lines of communication with regulatory agencies, ensuring the organization remained in compliance with all applicable standards and industry regulations.
  • Oversee the Training Department for new hires.
  • Trained emplyees on all SOP changes.

Plasma Processor II/Designated Trainer/Phlebotomist

Grifols Biomat USA
11.2008 - 11.2014
  • Proactively communicated with management regarding any discrepancies or issues, ensuring swift resolutions and minimal disruptions to production.
  • Assisted in maintaining a consistent supply of high-quality plasma products by accurately analyzing samples at various stages of the process.
  • Enhanced customer satisfaction by ensuring accurate labeling, packaging, and timely shipment of processed plasma products.
  • Implemented strict documentation practices which bolstered overall traceability throughout every step within the workflow.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Trained new hires.
  • Perform venipuncture on plasma donors and monitor donors during plasmapheresis.

Correctional Officer

North Carolina Department of Corrections
11.2007 - 11.2008
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Booked new inmates into facility and processed inmates for release.

Education

Associate of Science - Medical Assisting

National College of Business And Technology
Danville, VA
07.2005

Alabama Army National Guard
Gadsden, AL
02.2000

High School Diploma -

Etowah High School
Attalla, AL
06.1990

Skills

  • Quality Training
  • Quality Management System
  • CAPA Management
  • 5S methodology
  • Quality Metrics
  • Documentation Review
  • Product Inspection
  • Customer Service
  • Problem-solving skills
  • Team Collaboration
  • Safety Procedures
  • Internal Audits
  • Detail Oriented

Timeline

Quality Associates

Grifols Biomat USA
11.2014 - Current

Plasma Processor II/Designated Trainer/Phlebotomist

Grifols Biomat USA
11.2008 - 11.2014

Correctional Officer

North Carolina Department of Corrections
11.2007 - 11.2008

Associate of Science - Medical Assisting

National College of Business And Technology

Alabama Army National Guard

High School Diploma -

Etowah High School

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Wayne Waker