Summary
Overview
Work History
Education
Skills
Timeline
Generic

WAYNE WARD

Caregiver
Sierra Vista,AZ

Summary

Dynamic caregiver with experience at Pleasant Valley Nursing Home, excelling in patient monitoring and compassionate care. Enhanced client comfort through tailored care plans and effective communication. Proven track record in improving customer satisfaction as a Route Retail Manager at Schwan's Home Service, leading teams to exceed sales goals while maintaining high standards of service.

Overview

9
9
years of professional experience

Work History

Overnight Caregiver

Pleasant Valley Nursing Home
11.2022 - Current
  • Demonstrated adaptability and flexibility in response to varying client needs during overnight hours, tailoring care plans accordingly.
  • Improved client comfort by providing consistent and compassionate overnight care.
  • Maintained clean and organized living spaces for clients, promoting a healthy environment for restful sleep.
  • Utilized effective communication skills to understand the unique needs of each client under my care at night time.
  • Assisted clients with daily living activities for enhanced quality of life during night hours.
  • Monitored client health and safety, promptly addressing any concerns or emergencies that arose.

Route Retail Manager

Schwan's Home Service
10.2015 - 04.2022
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Analyzed sales data to identify trends, adjust inventory levels accordingly, and maximize revenue opportunities.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Education

High School Diploma -

South Mountain High School
Phoenix, AZ
05.2001 -

Skills

Assisting with mobility

Timeline

Overnight Caregiver

Pleasant Valley Nursing Home
11.2022 - Current

Route Retail Manager

Schwan's Home Service
10.2015 - 04.2022

High School Diploma -

South Mountain High School
05.2001 -

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