Wayne White
Baltimore,MD
Overview
2026
2026
years of professional experience
Work History
Operations Manager
Petco
Parkville, MD
2025 - Current
- Streamlined daily operations to enhance workflow efficiency and reduce bottlenecks.
- Implemented process improvements that increased team productivity and operational effectiveness.
- Led cross-functional teams in executing strategic initiatives, aligning departmental goals with company objectives.
- Developed training programs for staff, fostering skill enhancement and operational knowledge across the organization.
Sales Associate
Comcast/Xfinity
Baltimore, MD
2021 - 2025
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Sell all communication services like Cable/Tv, internet, home/cell phone, and security services.
- Collaborated with team members to meet sales targets and improve store performance.
- Trained new associates on product knowledge and effective sales techniques.
Collections Manager
Rent-A-Center
Baltimore, MD
06.2021 - 09.2021
- Collecting cash/card payments either in store or over the phone. When customers can’t pay bill I either get a commitment for them to pay or I set up a pick up day for the merchandise.
Car Sales Associate
Firestone Complete Auto Care
Baltimore, MD
03.2020 - 2021
- Ringing up customers for car repair needs such as oil changes, tune ups, and more extensive work if needed. Was laid off 6 Months (Since October) into my employment due to Covid-19 and looking to come off Government Assistance.
Wal-Mart Associate
Walmart
Essex, MD
07.2019 - 02.2020
- Did basic money handling procedures such as ringing up customers. Helping find merchandise, and basic cleaning procedures.
Assistant Manager
Against All Odds
Baltimore, MD
03.2017 - 06.2019
- Started out as a Sales Associate and worked my way up to Assistant Manager. Was Relocated to a store in Baltimore County and they tried to relocate me again so I parted ways with the company.
Education
College Degree - Business
Morgan State University
Baltimore, MD02.2026
Associate's - Music
Bowie State University
Bowie, MD03.2018
High school diploma - General Studies
Paul Laurence Dunbar High School
Baltimore, MD05.2016
Skills
- Delivery Driver Experience
- Oil Change
- Computer skills (10 years)
- Merchandising (5 years)
- Cash handling (5 years)
- Sales (5 years)
- Management (2 years)
Additional Information
References :
Brandon G: +1 (443) 882-5944 (Co-Worker)
Joshua N: +1 (443) 562-0796 (Co-Worker)
Charles F: (410) 499-0027 (Professor)
Timeline
Collections Manager
Rent-A-Center
06.2021 - 09.2021
Car Sales Associate
Firestone Complete Auto Care
03.2020 - 2021
Wal-Mart Associate
Walmart
07.2019 - 02.2020
Assistant Manager
Against All Odds
03.2017 - 06.2019
College Degree - Business
Morgan State University
Associate's - Music
Bowie State University
High school diploma - General Studies
Paul Laurence Dunbar High School
Operations Manager
Petco
2025 - Current
Sales Associate
Comcast/Xfinity
2021 - 2025