Wayne Wright
Moorcroft,WY
Summary
Dynamic business owner with a proven track record at Wyoming Marine, excelling in operations management and customer relations. Successfully implemented marketing strategies that enhanced brand visibility and drove repeat business. Skilled in staff development and business planning, fostering a high-performing team dedicated to exceptional service and operational efficiency.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Self
307 PARTS and Pieces
Moorcroft, WY
05.1985 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Able to operate forklift dump truck snow plow boom truck track hoe digger truck.
- Weld Arc , Stick Cutting Torch
- Install accessories
- Install snowplows Sanders Hitch's bumper goose fifth wheel.
- Repair the smallest 2 stroke to the largest gas I/O
- Build and fabricate many boat, trailer, snowplow parts
Owner
Wyoming Marine
Gillette, Wyoming
03.1988 - 07.2022
- Oversaw daily operations and strategic planning for marine service and retail business.
- Developed and implemented marketing strategies to enhance brand visibility and customer engagement.
- Managed inventory control, ensuring optimal stock levels and supplier relationships.
- Led training programs for staff, enhancing team skills and service quality.
- Streamlined operational processes, improving efficiency in service delivery and customer satisfaction.
- Cultivated strong relationships with clients, driving repeat business through exceptional service.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Enhanced company's market position by identifying and pursuing new business opportunities.
- Expanded business into new markets, cond
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Trained and motivated employees to perform daily business functions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Parts Counter Sales Person
CARQUEST
06.1985 - 03.1988
- Managed inventory levels to ensure availability of parts for customer orders.
- Assisted customers in selecting appropriate automotive parts and accessories.
- Processed sales transactions efficiently using POS systems and inventory software.
- Maintained organized parts display to enhance customer shopping experience.
- Enhanced product knowledge by attending regular training sessions and staying up-to-date on industry trends.
Education
High School Diploma -
Campbell County High School
Gillette, WY05-1985
Skills
- Customer relations
- Small business operations
- Relationship building
- Business management
- Business planning
- Staff management
- Marketing
- Team oversight
- Staff hiring
- Business development
- Sales leadership
- Employee development
- Hiring and staffing
- Customer service
- Decision-making
- Teamwork and collaboration
- Scheduling
- Quality assurance
- Inventory control
- Inventory management
Glastron Customer Service Award
Won customer satisfaction award for 5 years running til they switched ownership and quit giving them out
Certification
- Outboard Marine Corporation Sale Service Repair
- Stihl Sales Service Repair
- Mercury Marine Sale Service Repair
- Glastron Sales Service Repair
- Tracker Sales Service Repair
- Arctic Cat Sales ServiceRepair
- Honda Service Repair
- Briggs and Stratton Service Repair
- Kawasaki Servive Repair
- Kohler Service Repair
Timeline
Owner
Wyoming Marine
03.1988 - 07.2022
Parts Counter Sales Person
CARQUEST
06.1985 - 03.1988
Self
307 PARTS and Pieces
05.1985 - Current
High School Diploma -
Campbell County High School