Wayneisha Hinton
NV
Summary
Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Flight Attendant
Southwest Airlines
03.2024 - 07.2024
- Provide excellent customer service to passengers during flights, ensuring their comfort and safety
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations
- Assist passengers with boarding, seating, and luggage placement
- Demonstrate and enforce safety regulations and procedures throughout the flight
- Respond to passenger inquiries and complaints professionally and courteously
- Administer first aid and handle medical emergencies as trained and required
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
Homeschool Teacher
Nannychex
04.2019 - 01.2023
- Provided a safe, warm and supportive environment for developing academic, social, emotional, and intellectual development
- Managed homeschool schedules effectively, balancing extracurricular activities with academic requirements for well-rounded development.
- Built students' confidence through patience.
- Led groups of students on field trips to enriching destinations, introducing to new experiences and broadening education.
- Promoted digital literacy and safe internet practices through structured computer science modules.
Assistant Director
Kiddie Academy
06.2018 - 04.2019
- Supervised staff members, providing guidance on conflict resolution techniques to ensure a harmonious work environment.
- Assisted in creating a safe and nurturing environment for children to thrive both emotionally and academically.
- Conducted regular staff meetings to discuss goals, address challenges, and celebrate achievements as a team.
- Facilitated open communication between parents, staff, and administration, addressing concerns promptly and professionally.
- Reviewed monthly financial statement records as related to annual budget and adjusted operations to support attainment of financial goals.
Assistant Teacher
First Steps Academy
11.2015 - 08.2017
- Prepared materials for lessons, assignments and assessments and evaluated
- Integrated technology into 50% of daily lesson plans to create engaging, multi-dimensional lessons
- Communicated student progress, academic difficulties or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance.
Retail Team Member
Au Bon Pain
01.2013 - 04.2013
- Worked on a cash register, counting and handling cash
- Restocked merchandise and pricing
- Communicated with co-workers and administration
- Provided customer service to customers and guests.
Education
High School Diploma -
Perry Street Prep High School
06.2013
Skills
- Interpersonal Communication
- Customer Service
- Detail-oriented
- Recruitment and Hiring
- Safety protocols and procedures
- Time Management
- Salesforce CRM
- Adaptability
- Leadership
- Culture Awareness
Certification
- Teaching Certificate
- CPR Certification
- First Aid Certification
Timeline
Flight Attendant
Southwest Airlines
03.2024 - 07.2024
Homeschool Teacher
Nannychex
04.2019 - 01.2023
Assistant Director
Kiddie Academy
06.2018 - 04.2019
Assistant Teacher
First Steps Academy
11.2015 - 08.2017
Retail Team Member
Au Bon Pain
01.2013 - 04.2013
- Teaching Certificate
- CPR Certification
- First Aid Certification
High School Diploma -
Perry Street Prep High School
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