Wen Chen
Portland,OR
Summary
Accounting professional with thorough understanding of financial processes and administrative support. Contributed to accurate bookkeeping and maintained organized financial records, ensuring compliance with company policies. Known for effective team collaboration and adaptability to changing priorities, leveraging excellent time management and communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Accountant Assistant
LY Accounting and Tax Service LLC
07.2022 - 05.2025
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Reconciled bank statements monthly, identifying discrepancies for prompt resolution.
- Collaborated with accounting team members to complete projects efficiently and meet deadlines consistently.
- Supported tax preparation efforts, gathering necessary documents and information for accurate filing.
Guest Advocate
Target
10.2018 - 01.2020
- Assisted guests in locating products, enhancing overall shopping experience.
- Provided product information and recommendations to drive customer satisfaction.
- Handled guest inquiries and resolved issues promptly, ensuring positive interactions.
- Monitored sales floor for cleanliness and organization, maintaining a welcoming environment.
Barista
Mocha Express
06.2018 - 09.2018
- Developed efficient workflows for order processing during peak hours.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
Crew Member
McDonald's
02.2017 - 05.2018
- Assisted in maintaining cleanliness and organization of workstations.
- Collaborated with team members to deliver exceptional customer service.
- Engaged customers, providing menu information and addressing inquiries effectively.
- Learned operational safety protocols and adhered to food handling guidelines.
Education
Bachelor of Science - Economics
University of Oregon
Eugene, OR06-2024
Skills
- Bookkeeping
- Data entry
- Client relations
- Customer service
- Computer skills
- Report preparation
Certification
- CAPM - Certified Associate in Project Management
Languages
English
Native or Bilingual
Chinese (Cantonese)
Limited Working
Timeline
Accountant Assistant
LY Accounting and Tax Service LLC
07.2022 - 05.2025
Guest Advocate
Target
10.2018 - 01.2020
Barista
Mocha Express
06.2018 - 09.2018
Crew Member
McDonald's
02.2017 - 05.2018
Bachelor of Science - Economics
University of Oregon
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