Wendel O'Scha II
Raleigh,NC
Summary
Driven professional with a proven track record in customer service and safety procedures, notably at Blue Compass. Excelled in automotive detailing and interior detailing, enhancing RV appearance significantly. Demonstrated exceptional multitasking and relationship-building skills, leading to increased customer satisfaction and safer work environments. Skilled in both team collaboration and independent achievements, ensuring high-quality outcomes in diverse roles.
Overview
7
7
years of professional experience
Work History
Detailer
Blue Compass
08.2023 - 06.2024
- Improved the overall appearance of RVs through meticulous attention to detail in cleaning tasks.
Handyman Helper
Baker Handyman Services
02.2023 - 08.2023
- Assisted in completing repair projects by providing timely and efficient support to the lead handyman.
- Provided versatile assistance across various tasks such as carpentry, plumbing, painting, and light fixture installation.
- Supported customer relations by providing clear communication regarding project updates and estimated completion times.
- Upheld a professional demeanor when interacting with clients leading to strong rapport building.
Parking Attendant
McLauren Parking
10.2019 - 02.2023
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
Lab Technician
CSL Plasma
09.2019 - 06.2021
- Maintained documentation on tests performed in lab.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
Building Porter
Liberty Staffing Services
02.2019 - 07.2019
- Cleaned and organized building areas as required.
- Completed sweeping, mopping, and window-cleaning.
- Sanitized high-traffic areas and equipment with approved cleaning supplies.
- Reduced maintenance costs by proactively identifying small repair issues before they escalated into larger problems.
- Enhanced building cleanliness by performing daily maintenance tasks such as sweeping, mopping, and vacuuming.
- Promoted energy efficiency within the building by regularly checking lighting systems for proper function and replacing bulbs as needed.
Store Associate
Kirkland's Home Decor And Gifts
10.2018 - 02.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Lead Server
Capital oaks retirement community
06.2017 - 06.2018
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Education
High School Diploma -
Millbrook High School
Raleigh, NC06.1998
Skills
- Customer Service
- Safety Procedures
- Automotive detailing
- Interior Detailing
Timeline
Detailer
Blue Compass
08.2023 - 06.2024
Handyman Helper
Baker Handyman Services
02.2023 - 08.2023
Parking Attendant
McLauren Parking
10.2019 - 02.2023
Lab Technician
CSL Plasma
09.2019 - 06.2021
Building Porter
Liberty Staffing Services
02.2019 - 07.2019
Store Associate
Kirkland's Home Decor And Gifts
10.2018 - 02.2019
Lead Server
Capital oaks retirement community
06.2017 - 06.2018
High School Diploma -
Millbrook High School
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