Wendell Dorsey
Memphis,TN
Summary
Results-oriented Line Technician with sound knowledge of machines and power equipment. Fantastic multitasker manages numerous assignments and competing demands. Great problem-solving and mechanical skills. Dedicated to working safely and in accordance with safety practice regulations and procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Line Technician
WMBarr
Memphis, TN
02.2021 - 08.2022
- Adjusted equipment and troubleshot issues.
- Inspected all products for quality and optimum performance.
- Performed minor repairs on equipment and administered product changeovers.
- Documented all operations and managed communication with team members.
- Installed and configured new devices and system components.
- Maintained and operated automated manufacturing equipment.
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Inventory Control Specialist
DHL Supply Chain
Memphis, TN
11.2012 - 04.2020
- Audited and corrected discrepancies in inventory numbers.
- Completed physical inventory counts each month.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Completed daily cycle counts to maintain accuracy of records.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Used equipment like forklifts and pallet jacks to move inventory.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Line Technician
William Sonoma Warehouse
Memphis, TN
04.2010 - 09.2012
- Adjusted equipment and troubleshot issues.
- Inspected all products for quality and optimum performance.
- Performed minor repairs on equipment and administered product changeovers.
- Documented all operations and managed communication with team members.
- Maintained and operated automated manufacturing equipment.
- Installed and configured new devices and system components.
- Responded to service requests during and after business hours.
- Coordinated installation of new users and relocations of existing users.
Shipping Warehouse Supervisor
Lesaint Logistics 3PL
Memphis, TN
02.2002 - 03.2010
- Maintained service quality by establishing and enforcing organization standards.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Handled day-to-day shipping and receiving overseeing more than 3000 packages per day.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Oversaw and motivated team of 25 employees in warehouse to increase efficiency by 75%.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
GED -
New York Career Institute
New York, NY04.2000
Skills
- Hand Trucks
- Customer Satisfaction
- Maintenance Requirements
- Robotic Systems
- Company Safety Policies
- Hand Saw
- Corrective Maintenance
- Diagnostic Procedures
- Complex Problem-Solving
- Reading Comprehension
- Minor Maintenance
- Waste Reduction
- Lockout and Tagout Processes
- Maintaining Clean Work Areas
- Active Learning
- Replacing Parts
- Understanding of Materials
- Shipment Procedures
- Organizational Systems
- Product Placement
- Inventory Monitoring and Management
Timeline
Line Technician
WMBarr
02.2021 - 08.2022
Inventory Control Specialist
DHL Supply Chain
11.2012 - 04.2020
Line Technician
William Sonoma Warehouse
04.2010 - 09.2012
Shipping Warehouse Supervisor
Lesaint Logistics 3PL
02.2002 - 03.2010
GED -
New York Career Institute
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