Dynamic individual with hands-on experience as a leader with a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
29
29
years of professional experience
Work History
NY Limousine Drive
US Open Tennis Tournaments ( Seasonal)
06.1996 - Current
Provided transportation services players, coaches and celebrities, ensuring timely and professional arrival to destinations.
Mentored and guides junior drivers in providing exceptional customer service and adhering to tournament protocols, contributing to a consistent positive experience for VIP clients.
Mentored and guides junior drivers in providing exceptional customer service and adhering to tournament protocols, contributing to a positive experience for VIP clients,
Consistently delivered exceptional customer service, resulting in positive feedback and repeated requests.
Construction Worker
New York City of Housing Authority
11.2022 - 02.2023
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Maintained clean and organized job sites, contributing to a safe working environment for all employees.
Loaded, unloaded, and moved material to and from storage and production areas.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Courier/ Dispatcher
CD&L
04.1999 - 01.2022
Developed strong relationships with clients through proactive communication regarding delivery status updates or potential delays.
Streamlined communication between drivers and customers, ensuring timely pickups and deliveries.
Enhanced delivery efficiency by optimizing routes and assigning drivers based on proximity.
Assisted in the recruitment process by conducting interviews and evaluating candidate suitability for courier roles.
Skills
Highly motivated and results driven professional with years of experience in various fields such as Customer Service and Logistics
With proven ability to lead and motivate teams, manage operations efficiently and effectively and deliver exceptional Customer Service