Wendell Phillips
Virginia Beach,VA
Summary
Resourceful Bartender / Bar Supervisor known for high productivity and efficient task completion. Skilled in inventory management, staff training, and customer service, ensuring smooth bar operations. Excel in leadership, communication, and problem-solving, contributing to an exceptional guest experience.
Overview
10
10
years of professional experience
Work History
Bar Supervisor
Oak View Group
Norfolk, VA - Virginia
08.2021 - 07.2024
- Identified opportunities for increasing revenue through creative promotions or marketing initiatives.
- Assisted in creating weekly schedules for bar staff, ensuring adequate coverage during peak hours.
- Participated in weekly management meetings to discuss operational issues or concerns.
- Conducted regular inventory checks to maintain optimal stock levels.
- Implemented cost control measures to reduce waste without compromising quality standards.
- Maintained an organized workspace that met all sanitation requirements set forth by local authorities.
- Supervised daily operations of the bar including opening and closing procedures.
- Maintained accurate records of beverage inventories, sales, and costs.
- Provided guidance and support to bartenders while they served guests at the bar.
- Trained new employees on proper bar tending techniques and food safety protocols.
Plumber
Futura Spas
Norfolk, VA - Virginia
03.2021 - 09.2022
- Assembled and installed all components to create jet spas
- Tested pipe systems for leaks using air and water pressure gauges.
- Maintained records of work performed on each job site including material used and time spent on the job.
- Ran tests on newly installed systems to ensure proper functionality before finalizing projects.
- Cut openings in walls or floors of shells to accommodate pipes and fittings.
- Maintained tools and equipment to keep supplies in excellent working condition.
- Used power tools to create assemblies and sub-assemblies.
- Cut and fit pipes to established measurements.
Carpet Cleaning Technician
All American Carpet Care
Virginia Beach, Virginia
09.2017 - 06.2021
- Communicated effectively with clients regarding scheduled appointments or changes in service plans.
- Ensured all tools were properly maintained according to manufacturer instructions.
- Vacuumed carpets to remove dirt and debris prior to deep cleaning.
- Kept records of services performed including types of services provided, dates serviced.
- Dried carpets using air movers and fans after the cleaning process was completed.
- Used a variety of professional grade carpet cleaners, shampoos, conditioners, and deodorizers.
- Moved furniture and other items from the area being cleaned.
- Performed pre-cleaning inspections of customer premises to determine type of carpet or upholstery fabric that needs to be cleaned.
- Provided customers with information on proper care and maintenance of their newly cleaned carpets.
- Monitored inventory levels of supplies needed for each job site visit.
- Assisted in setting up hoses, tanks and power cords at job sites.
- Confirmed customer satisfaction with cleaning and overall service before leaving home or business.
- Completed cleaning projects per day, with excellent survey ratings and multiple repeat customers.
- While using company van:
- Performed basic maintenance tasks such as checking oil, water, tyres and brakes.
- Loaded and unloaded cargo from vans in a safe and secure manner.
- Followed the most efficient route for each delivery in order to minimise fuel costs.
Landscaper
Eye For Nature
Virginia Beach, Virginia
07.2014 - 07.2017
- Planned and designed landscaping projects to meet customer needs and preferences.
- Cut grass in even lengths with power mowers or hand shears.
- Inspected property for signs of damage or infestation from pests or weeds.
- Provided knowledgeable advice about plant selection for customers' landscapes.
- Applied fertilizers and pesticides according to safety regulations.
- Built retaining walls using stones or bricks for stability purposes.
- Transported plants, turf and other materials to designated areas for installation.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Pruned trees, shrubs, hedges, bushes and vines to enhance their growth patterns.
- Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
- Ensured proper disposal of all waste generated from job sites.
Education
GED -
Salem High School
Virginia Beach, VA06-2001
Some College (No Degree) - Mathematics And Computer Science
College of Southern Maryland
La Plata, MDSome College (No Degree) - Mathematics And Computer Science
Tidewater Community College
Norfolk, VASkills
- Driving
- Customer Relations
- Inventory
- Employee Retention
- Ordering Supplies
- Upselling strategies
- Ingredient Preparation
- Recruitment and hiring
- Morale building
- Staff Management
- Hygiene standards
- Scheduling Coordination
Timeline
Bar Supervisor
Oak View Group
08.2021 - 07.2024
Plumber
Futura Spas
03.2021 - 09.2022
Carpet Cleaning Technician
All American Carpet Care
09.2017 - 06.2021
Landscaper
Eye For Nature
07.2014 - 07.2017
GED -
Salem High School
Some College (No Degree) - Mathematics And Computer Science
College of Southern Maryland
Some College (No Degree) - Mathematics And Computer Science
Tidewater Community College
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