Wender Polanco
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Only care to make sure everyone is doing the best they can and ready to help anyone who needs it. I know how to speak Spanish. I have my Bartending license, Food handlers certification, and attended a 2 week bartending course.
Overview
2
2
years of professional experience
Work History
Team Member
KFC Taco Bell
10.2018 - 09.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained regular and consistent attendance and punctuality.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Sales Associate
Dicks Sporing Goods
09.2020 - 11.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Managed returns, exchanges and refunds in accordance with store policy.
Team Member
IMAX Theatre
02.2019 - 11.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Barista
Cipollini
06.2018 - 08.2018
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Used POS system to accurately enter orders and process payments.
- Maintained regular and consistent attendance and punctuality.
Education
Marine Corps
11.2024
High School Diploma -
Exeter Twp Senior High School
Reading, PA06.2020
Skills
- Sales Development
- Upselling
- Dining Area Maintenance
- Inventory Control
- Payment Processing
- Order Processing
- Money Handling
- Time Management
- POS System Operation
- Cash Handling
- Customer Service
- Cash Handling Accuracy
Timeline
Sales Associate
Dicks Sporing Goods
09.2020 - 11.2020
Team Member
IMAX Theatre
02.2019 - 11.2020
Team Member
KFC Taco Bell
10.2018 - 09.2020
Barista
Cipollini
06.2018 - 08.2018
Marine Corps
High School Diploma -
Exeter Twp Senior High School
Similar Profiles
Akashdeep SinghAkashdeep Singh
Shift Manager at KFC Taco BellShift Manager at KFC Taco Bell
Crystal BrownCrystal Brown
Cashier at Kfc/Taco BellCashier at Kfc/Taco Bell
Karamjeet KaurKaramjeet Kaur
Supervisor at KFC Taco BellSupervisor at KFC Taco Bell
Cody AllenCody Allen
Cashier, Customer Service, Cook , Dish Washer at KFC Taco BellCashier, Customer Service, Cook , Dish Washer at KFC Taco Bell
Banit ShresthaBanit Shrestha
Grocery Team Member and Night-fill Team Member at WoolworthsGrocery Team Member and Night-fill Team Member at Woolworths