Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Hi, I’m

Chance Brasley

Spring,TX

Summary

I'm a Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

As well a High-energy Host skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive experiences.

Overview

1
year of professional experience
1
Certification

Work History

Quick Quack Car Wash
Spring, TX

Sales Team Member
08.2023 - Current

Job overview

  • Negotiated contracts with clients to maximize profits while maintaining customer satisfaction levels.
  • Greeted customers to determine wants or needs.
  • Answered store and merchandise questions and led customers to wanted items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Suggested products and services to match customers' stated needs and preferences.
  • Resolved customer complaints in a professional manner.

Main Event
Shenandoah , TX

Dining Host/Trainer
02.2023 - 06.2024

Job overview

  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Stocked server areas with supplies before, during and after shifts.
  • Directed patrons to lounges and waiting areas.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Managed reservations for large groups or special events in accordance with established policies and procedures.
  • Collected customer feedback through surveys or comment cards in order to improve services offered by the restaurant.
  • Assigned patrons to suitable tables according to server rotation.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.

Education

Legacy School of Sport Sciences
Spring, TX

High School Diploma
06-2023

University Overview

Skills

  • Territory Management
  • Sales Strategy Development
  • Customer Relationship Building
  • Sales Presentations
  • Upselling and Cross Selling
  • Sales Development
  • Client Service
  • Customer Needs Assessment
  • Client Account Management
  • Sales Closing
  • Customer Service
  • Staff Training
  • Exceeds Sales Goals
  • Product and Service Knowledge
  • Food Safety Knowledge
  • Order Taking
  • Table Setting
  • Appointment Scheduling
  • Cash Handling

Accomplishments

Accomplishments
  • top seller
  • best store reviews

Certification

  • CPR certified

Timeline

Sales Team Member
Quick Quack Car Wash
08.2023 - Current
Dining Host/Trainer
Main Event
02.2023 - 06.2024
Legacy School of Sport Sciences
High School Diploma

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Chance Brasley