Hi, I’m
Dawn Miller
Marlette,MI
Summary
Dynamic sales leader with a proven track record at JT & Associates LLC, excelling in sales strategy implementation and team motivation. Enhanced sales productivity through targeted resource allocation and effective coaching, fostering a culture of continuous improvement. Skilled in Salesforce and adept at building strong customer relationships, driving exceptional results.
Overview
7
years of professional experience
Work History
JT & Associates LLCPerry, MI
Team Leader, Sales Operations
01.2021 - Current
Job overview
- Led cross-functional teams to optimize operational workflows and improve overall sales efficiency.
- Developed training materials for new team members, fostering a culture of continuous learning and improvement.
- Implemented strategic initiatives that increased sales productivity through targeted resource allocation.
- Coordinated communication between sales teams and management, ensuring alignment on objectives and priorities.
- Mentored junior staff, promoting professional growth and enhancing team performance through effective coaching.
- Enhanced customer satisfaction through proactive problem-solving and consistent followup.
- Fostered a culture of continuous improvement by holding regular team meetings to discuss best practices and share knowledge across the organization.
- Led targeted marketing campaigns to boost brand awareness and generate qualified leads for the sales pipeline.
- Boosted team performance by implementing efficient sales strategies and techniques.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
MK ChambersNorth Branch, MI
Machinist
08.2018 - 10.2021
Job overview
- Operated CNC machines to produce precision components with high accuracy.
- Interpreted technical drawings and specifications to ensure compliance with production standards.
- Conducted routine maintenance on machinery, minimizing downtime and enhancing operational efficiency.
- Collaborated with team members to troubleshoot equipment issues, implementing effective solutions.
JourneyLapeer, MI
Behavioral Specialist
10.2019 - 02.2021
Job overview
- Developed and implemented individualized behavior intervention plans for clients.
- Conducted functional behavior assessments to identify triggers and develop strategies.
- Collaborated with multidisciplinary teams to enhance client care and support services.
- Implemented evidence-based practices to decrease negative behaviors and increase pro-social skills in students.
Education
Western Governors UniversitySalt Lake City, UT
No Degree from Elementary Education
Skills
- Staff development
- Team motivation
- Sales strategy implementation
- Sales process optimization
- Coaching and mentoring
- Sales training
- Territory management
- Sales analytics
- Salesforce
- Territory planning
- Complaint resolution
- Negotiation
- Business planning
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Team collaboration
- Active listening
- Effective communication
- Decision-making
- Staffing and scheduling
- Relationship building
- Team management
- Leadership development
- Self motivation
- Product knowledge
- Customer relationship management
- Conflict resolution
- Goal setting
- Professionalism
- Public speaking
- Sales leadership
- Sales tactics
- Sales techniques
- Market research
Accomplishments
- Top Sales & Submissions 2025
- Top Demos 2024
- Top Demos 2023
- Top Demos & Submissions 2022
Timeline
Team Leader, Sales Operations
JT & Associates LLC
01.2021 - Current
Behavioral Specialist
Journey
10.2019 - 02.2021
Machinist
MK Chambers
08.2018 - 10.2021
Western Governors University
No Degree from Elementary Education
Top Sales 2025
Received top sales for the year 2025 in our Michigan region, ending the year with 263 sales.