Wendi Buffington
Minneapolis,Minnesota
Summary
Dynamic Authorization and Verification Specialist with a proven track record at Sora Therapy, adept at identity and document verification. Demonstrated exceptional attention to detail and HIPAA compliance, significantly reducing errors in documentation. Skilled in cross-functional collaboration, enhancing client satisfaction through effective communication and timely resolution of inquiries.
Overview
20
20
years of professional experience
Work History
Authorization and Verification Specialist
Sora Therapy
06.2018 - 09.2025
- Worked directly with insurance and utilization management companies to obtain insurance eligibility and benefits. Requested authorization and additional visits, processed approval/denials. Processed all denials for rebilling/appeals. Worked with families to understand insurance benefits and authorization/additional visit requirements.
- Demonstrated excellent attention to detail while handling sensitive client information, ensuring confidentiality at all times.
- Adhered to strict deadlines for completing verifications, ensuring prompt delivery of results to clients.
- Reduced errors in documentation by thoroughly cross-checking data against established parameters.
- Developed training materials to support onboarding of new team members in verification protocols.
Billing Specialist
Doherty Staffing
06.2016 - 07.2018
- Processed billing statements accurately and efficiently, ensuring timely delivery to clients.
- Reconciled discrepancies in billing records, enhancing overall accuracy and client satisfaction.
- Managed accounts receivable, maintaining detailed records of transactions for reporting purposes.
- Collaborated with cross-functional teams to resolve billing inquiries and improve customer service protocols.
- Worked with multiple departments to check proper billing information.
Education
Bachelor of Arts - Business Administration And Management
Excelsior College
Albany NY06-2005
Bachelor of Science - Nursing
University of Minnesota
Minneapolis, MN06-1997
Skills
- Proficient with multiple EMR systems
- Identity verification
- Document verification
- Background checks
- HIPAA compliance
Timeline
Authorization and Verification Specialist
Sora Therapy
06.2018 - 09.2025
Billing Specialist
Doherty Staffing
06.2016 - 07.2018
Bachelor of Arts - Business Administration And Management
Excelsior College
Bachelor of Science - Nursing
University of Minnesota
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