Wendi Buffington
Minneapolis,Minnesota
Summary
Dynamic Authorization and Verification Specialist with a proven track record at Sora Therapy, adept at identity and document verification. Demonstrated exceptional attention to detail and HIPAA compliance, significantly reducing errors in documentation. Skilled in cross-functional collaboration, enhancing client satisfaction through effective communication and timely resolution of inquiries.
Overview
20
20
years of professional experience
Work History
Authorization and Verification Specialist
Sora Therapy
Minneapolis, MN
06.2018 - 09.2025
- Worked directly with insurance and utilization management companies to obtain insurance eligibility and benefits. Requested authorization and additional visits, processed approval/denials. Processed all denials for rebilling/appeals. Worked with families to understand insurance benefits and authorization/additional visit requirements.
- Demonstrated excellent attention to detail while handling sensitive client information, ensuring confidentiality at all times.
- Adhered to strict deadlines for completing verifications, ensuring prompt delivery of results to clients.
- Reduced errors in documentation by thoroughly cross-checking data against established parameters.
- Developed training materials to support onboarding of new team members in verification protocols.
Billing Specialist
Doherty Staffing
Minneapolis, MN
06.2016 - 07.2018
- Processed billing statements accurately and efficiently, ensuring timely delivery to clients.
- Reconciled discrepancies in billing records, enhancing overall accuracy and client satisfaction.
- Managed accounts receivable, maintaining detailed records of transactions for reporting purposes.
- Collaborated with cross-functional teams to resolve billing inquiries and improve customer service protocols.
- Worked with multiple departments to check proper billing information.
Education
Bachelor of Arts - Business Administration And Management
Excelsior College
Albany NY06-2005
Bachelor of Science - Nursing
University of Minnesota
Minneapolis, MN06-1997
Skills
- Proficient with multiple EMR systems
- Identity verification
- Document verification
- Background checks
- HIPAA compliance
Timeline
Authorization and Verification Specialist
Sora Therapy
06.2018 - 09.2025
Billing Specialist
Doherty Staffing
06.2016 - 07.2018
Bachelor of Arts - Business Administration And Management
Excelsior College
Bachelor of Science - Nursing
University of Minnesota